Supervisor, Service Contract Renewals at Hach

Imagine yourselfDoing meaningful work that makes an everyday impacton the world around you.Thriving in a supportive team environmentthat inspires you to strive for excellence.Joining a companywith a proven track record of success and an exciting future.At Hach () a Veralto company we ensure water quality for people around the world and every team member plays a vital role in that mission. Our founding vision is to make water analysis betterfaster simpler greener and more informative. We accomplish this through teamwork customer partnerships passionate experts and reliable easy-to-use solutions.As part of our team and the broader Veralto network youll be part of a unique work environment where purpose meets possibility: where youll make an immediate measurable impact on a global scale by enabling the worlds everyday water needs and where youll have opportunities to foster your professional development and fuel your career growth.Motivated by the highest possible stakes of climate change and global health were working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: offer: Day 1 Health dental and vision as well as 401(k) with a match!Professional onboarding and training optionsPowerful team looking forward to working with youCareer coaching and development opportunitiesAbout the role:The Service Contract Renewal Supervisor leads a team of 5 and plays a key part in driving operational excellence team engagement and achievement of sales and service goals. You will partner each day cross-functionally to drive impact as the go-to expert for escalations and enhance customer satisfaction. Working closely with our Service Contract Renewal Manager you will support team development fostering collaboration and executing on strategic initiatives.This position is a part of the North America Commercial Service team located in Loveland Colorado and will be onsite.Hear more about Shaping the Future of Hach: 2025 Sustainability Report: this role a typical day will look like:Primary Contact & Escalations: Serve as the first point of contact for internal process questions and customer escalations for Contract Support and Renewals teams.Team Leadership & Coaching: Provide daily guidance structured feedback and skill development through call reviews shadowing and audits.Performance Management: Monitor KPIs analyze data to drive improvements and support continuous development initiatives.Collaboration & Alignment: Work closely with Service and Sales teams to enhance best practices and optimize contract renewal execution.Onboarding & Talent Development: Oversee new hire training assist in recruiting and contribute to performance reviews and development plans.Culture & Continuous Improvement: Foster engagement through communication and recognition lead team meetings and leverage best practices to align with strategic goals.Are you qualified1 Years experience in a leadership role3 Years experience with service contracts renewals and/or salesBA or BS degree in Business or Management or equivalent experience preferredDemonstrate experience utilizing Excel to create reportsExperience in systems such as Oracle CEP Contracts module and Service MaxFor Colorado roles only: We anticipate this requisition will be open for a minimum of five days though it may be open for a longer period of time. We encourage your prompt application.US ONLY:The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. The compensation range for this role is $80000 - $85000 USD per job is also eligible for Incentive Pay.We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.US residents: In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.Unsolicited AssistanceWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.Required Experience:Manager Key Skills Business,Patient Care,Compliance,Facility,Emergency,Accounting,HVAC,Daily Operations,Direct Supervision,Professional Development,Service Management,Service Operations,Service Quality,Payroll,Service Technician Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 80000 - 85000