Supervisor Specialized Lincoln Park Chicago, IL at Specialized

Supervisor - Specialized Lincoln Park - Chicago ILABOUT SPECIALIZEDInnovation has guided our every decision since 1974. As more riders of all ages get on the roads trails and streets than ever before were here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. Were a team of barrier-breakers disrupters and problem solvers. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.In Company Owned Retailed we strive to be a transformative inclusive authentic rider focused and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out were here to help you build your career at Specialized.JOB SUMMARYTheSupervisor balances a passion for people and excellence in retail while encouraging and supporting their team on the floor.The Supervisor is front line and the point person for our store working directly with riders both present and remote as a host mentor brandadvocate and customer service ace to identify and locate the goods services and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. ASupervisor/Key Holder delivers locally authentic interactions that express inclusive transformative and ride-focused experiences. And overall delivers exceptional rider service; enhances rider satisfaction; aids in meeting sales and profitability goals and supports their teams efforts.HOW YOULL MAKE A DIFFERENCEDeliverworldclass rider-service that ensures ongoing sales and high levels of ridersatisfactionMeeting and making aconnectionwith riders asking questions and listening to riders needs then giving options and advice on meeting thoseneedsInspiring the rider to buy celebrating the purchase and creating a lasting positive impression of the specialist Specialized and the purchaseprocessDelivering transformative inclusive ride-focused locally authentic and collaborative experiences for staff and riders alike inside and out c/o the Specialized Retail WayAssist in ensuring that visual merchandising standards are met and maintained restocking as needed ensuring product presentation areas remain clean andorganizedGeneral cleanliness standards are set at store opening maintained throughout the day and reset at close of business including light janitorialdutyUse company literature/resources and available training to stay current on productfeaturesRegular dependable attendance and punctualityConduct opening and closing responsibilities when store when manager is absentWHAT YOU NEED TO WINPassion for cycling and the Specialized brandBike shop experience preferredA current or former retail employee with 1 years of experiencepreferredExcellent communicationwith the ability to effectively interact with riders and teammembersMust be able to work as business dictates which includesweekendsAbilityto stand for extensive time periods; while occasionally walking kneeling or reachingAbleto lift at least 50 lbs. or more and use proper liftingskillsTELL ME MORECompetitive health care (Medical PPO or HDHP)*Dental*Vision*Health Savings Account (HSA)Short and Long Term DisabilityCompany sponsored life insuranceOptional Term Life InsuranceOptional Critical Illness insuranceOptional Critical Accident insuranceCompetitive vacation package*401(k) with match8 Weeks paid parental leavePaid company holidaysEmployee discounts on all productDeep partner retail discountsFitness & Events ReimbursementUniform AllowanceEmployee Assistance ProgramCommuter Benefits *if applicable in state*For eligible employeesHere at Specialized we believe that bikes have the power to change lives. Our culture is one of passion striving to break barriers and have a positive impact on the world.We want to increase representation of all races genders and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone especially those from marginalized groups to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative innovative and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications if you are ready to make a difference please apply and let us know how you can make an impact at Specialized!See what we are up to onLinkedInInstagram and most importantly our #DogsofSpecialized.Required Experience:Manager Key Skills Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator Employment Type : Full-Time Experience: years Vacancy: 1