Supervisor Wellness Programs at TriHealth, Inc.

This position resides in Blue Ash/Cornell Road. They will travel consistently to client companies in the Greater Cincinnati area. This is Full-time salaried days, occasional evenings (discuss at interview), no holidays/weekends. Great benefits!

This position is accountable for participation in planning, organizing, directing, and coordinating Health and Wellness programs for TriHealth external wellness client companies and internal fitness center operations and programming, supporting the specific goals and initiatives of the assigned client(s). A large focus of this position is managing external fitness center contracts, assisting clients with center utilization, staffing, programming, equipment recommendations, etc. This includes being cognizant of budget constraints and revenue/growth goals, supervision of staff, program and project management, managing cross-functional teams, customer service issues and representing the client company's vision. Additionally, this position serves as account manager for the client's programs and relationship, providing assistance to client company's management, medical executives, and/or other client stakeholders as applicable, with the ultimate goal of growing the relationship. Must prioritize and perform multiple tasks effectively in a time sensitive environment to achieve optimal outcomes.

Job Requirements:
Must have Group Fitness Certification to teach (certification organization to be approved by hiring leader).
Bachelor's Degree
Basic Life Support for Healthcare Providers (BLS)
3-4 years experience in a related field

Job Responsibilities:

Provide account management for assigned contracts to ensure delivery of contracted services described in the scope of work. Provide on-going consultation to customers regarding the achievement of their wellness program goals and appropriate programming.
Supervise the operations of client programs (fitness center management, group fitness classes, wellbeing coaching services, etc.) including data tracking and reporting; staff hiring, training, supervision and engagement; and continuous quality management and program development.
Supervise staff including Group Fitness, Health/Fitness Specialists and Technicians, dietitians, Health/Fitness Coordinators, and other staff as applicable. Responsible for hiring, training, evaluating and engaging staff.
Responsible for serving on WWF management team including assistance with department strategic planning, growth, integration, quality indicator tracking, budgeting, financial performance, team building among staff and customer relations.
Coordinate delivery, sourcing and/or creation of educational and promotional materials, including content for employee communications. Collaborate with other HR areas of focus such as group benefits, disability, worker's compensation and safety, working

Other Job-Related Information:

Direct Report FTEs = 3-9
Indirect Report FTEs = 0-2

Working Conditions:

Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent

Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
- 25 or fewer team members = monthly
- 26-50 team members = every other month
- 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members' use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.