Supply Chain Specialist at Sika AG

Colorbiotics is looking for a proactive detail-oriented Supply Chain Specialist to join our team in Ames this role you will play a key part in delivering exceptional service and support across the customer journey from order management to issue resolution. If youre driven to make processes better enjoy working with people and thrive in a fast-paced environment wed love to hear from you.Your core responsibilities will include but are not limited to:Manage Order-to-Cash processes from start to finish.Respond promptly and professionally to customer inquiries via phone and email.Set up new customers and shipping locations in SAP.Prioritize and manage daily responsibilities while balancing short- and mid-term objectives.Provide knowledgeable support on products policies and procedures.Build strong relationships with customers internal teams and external partners to identify improvement opportunities.Confidently resolve a variety of customer issues even in high-pressure situations.Coordinate shipment logistics using a third-party logistics platform.Process credits debits and returns as assigned.Maintain a professional and positive image of yourself and Colorbiotics in all interactions.Perform other duties as assigned by management.Qualifications : Bachelors degree in supply chain operations management business management and/or any other business-related field preferred or equivalent work experienceStrong oral and written communication skillsAbility to multi-task different projects and systemsComputer skills with a working knowledge of word processing spreadsheet database and presentation software experience with SAP or other ERP systems are preferable.Customer Service and/or Supply Chain related experience is a plusExcellent interpersonal presentation business acumen planning problem-solving and decision-making skills.Additional Information : 401k with Generous Company Match BonusesMedical Dental and Vision BenefitsPaid Parental LeaveLife InsuranceDisability InsurancePaid time off paid holidaysFloating holidays Paid Volunteer TimeWellness/Fitness ReimbursementsEducation AssistanceProfessional Development OpportunitiesEmployee Referral Program & More!Sika fosters a culture of entrepreneurship empowering each individual to make decisions learn from experiences and shape their own career path. The safety and well-being of employees are top priorities at Sika with a strong commitment to open communication and maintaining a safe addition Sika actively contributes to the community and promotes sustainability by giving back minimizing environmental impact and embracing social responsibility.Sika Corporation is committed to a work environment that supports inspires and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race color religion sex pregnancy sexual orientation gender identity age disability national or ethnic origin or other protected characteristics.Remote Work : NoEmployment Type : Full-time Key Skills Procurement,Lawson,SAP,Supply Chain Experience,SAP APO,SAP Supply Chain Management,Production Planning,SAP ERP,ERP Systems,Logistics,Manufacturing,MRP Experience: years Vacancy: 1