Support Coordinator at VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA

Job DescriptionJob DescriptionNon-Certified Support Coordinator Summary: Monitor service delivery of caseload Position Type: Full Time, Non-Exempt Essential Functions:Review referrals and assess program eligibilityComplete intake and initial assessment of services timelyAdhere to all of the OAAS policies, procedures and timelinesDevelop and monitor service plans in accordance with regulatory guidelinesMaintain contact with program participants in accordance with regulatory guidelinesAssist with developing and monitoring monthly budgets, where applicable, for programparticipants Assist program participants with obtaining community support, resources and servicesMaintain required documentation (service logs, POCs, etc)Submit service logs and billing documentation according to procedureAttend all OAAS Mandatory meetings and trainingsCheck and respond to all phone calls dailyMaintain training requirementsReport any significant concerns and critical incidents to supervisor/SIMSRotate on call 24 hour support to program participants Competencies:Communication ProficiencyAccountability for OthersBalanced Decision MakingLeading OthersFlexibilityInitiativeAnalysis of DataProblem Management Supervisory Responsibility: NoRequired Education and Experience: Bachelor’s degree in the Human Service Field. Within first three months of employment, must become certified in IHC and Plan of Care. Maintain valid driver’s license and vehicle insurance, excellent writing and computer skills required. Physical Demands: While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.