Support Professional at Lutheran Social Services of WI & Upper MI

Adult Residential Support Professional - 3rd Shift

Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.

Schedule: Full-Time 3rd Shift 10:00 PM - 6:00 AM 40 Hours/Week

Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!

About Grandstone/Eastwood Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment.

Key Responsibilities

• De-escalate crisis situations using non-restrictive techniques
• Support clients in group living, home, or community settings
• Maintain confidential records and track client progress
• Facilitate recovery-focused group activities and curriculum
• Transport clients to appointments and community services
• Assist with medication administration and basic healthcare needs
• Promote independence through skill-building and resource connection
• Participate in staff meetings, training, and community advocacy
• Support clients during recreational and educational activities
• Uphold healthy boundaries and safety-focused decision-making
• Perform household duties such as grocery shopping and light cleaning

Perks & Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Free CCS Training
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution Option
• Employee Assistance Program
• Service Awards & Recognition
• Public Service Loan Forgiveness (PSLF) Eligibility

Qualifications

• High School Diploma or GED required
• Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services
• Valid driver's license preferred
• Reliable transportation required
• Must pass background, caregiver, and medical checks

Travel

• No travel is anticipated.

LSS is an Equal Opportunity Employer (EOE).