Supportive Housing Programs Manager at Way Finders

Job Details Holyoke MA Hybrid Full-time $62000.00 - $68500.00 SalaryDescription Department: Housing Support Services Work Arrangement: Hybrid-remoteSupportive Housing Programs ManagerWay Finders is a 2024 Top Workplaces for Nonprofit organization named as an employer of choice because our employees said so! At Way Finders we are passionately invested in lifting up the regions people places and systems. Though our team performs a wide variety of functions we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe affordable housing options.Interested in joining our team of dedicated professionals Way Finders is currently seeking aSupportive Housing Programs Manager. The Supportive Housing Programs Manager supports our mission through the successful administration and supervision of transitional living and permanent supportive housing programs that maximize the self-sufficiency of homeless families who are victims of domestic violence and/or are pregnant or parenting young mothers.Benefits include: 20 days of accrued paid time-off in year one 15 holidays annually Health dental and vision insurance options FROM DAY ONE Educational assistance Medical Reimbursement Account Dependent Care Account 403(b) retirement plan with employer match Life insurance Short-term and long-term disability insurance Transportation benefits Employee Assistance Program Annual staff picnic!Wage starts between $62000 and $68500 per year depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI/SORI/MVR.The candidate will work mostly onsite with some remote work allowed each week (depending on program needs). After hours on-call duties are occasionally expected.Responsibilities include: Through management of a team responsible for the coordination and delivery of Supportive Housing services including assessment intake case management coordination of supportive services permanent housing placement and stabilization Oversee the planning and facilitation of workshops and group activities for participants Develop partnerships with internal and external service providers to ensure comprehensive and seamless service delivery Coordinate resources budgeting and services to support transition to permanent housing including assistance with furnishings of units Maintain database and case files to track program performance and findings; report data on a monthly quarterly and yearly basis to management and appropriate funding sources Ensure periodic home visits are conducted to monitor family progress in meeting program and stabilization goals Oversee and support the completion of unit inspections according to program requirements; communicate with property owners regarding repairs and/or concerns as appropriate Assist in the identification of viable units for the Safe Step program as needed; collaborate with Director to facilitate lease-up and renewal of all contracts Ensure contract and code compliance for all facilities leased under all Supportive Housing programs Collect share and keep updated information on available stabilization services and resources Assist Director with all program billing Proactively identify and inform management/leadership of any issues that may adversely affect the program or organization Provide back-up to the Director as a representative of the organization at state and regional provider meetings Respond to information requests from auditors other departments or funding sources in a timely and accurate manner Provide on-call services as scheduledSupervisory responsibilities include: Set effective and achievable training plans for new staff members; evaluate and make process improvements based on feedback Evaluate and provide timely feedback to staff on performance-related matters; assess staff members strengths and developmental needs; implement performance plans to ensure the development and/or maintenance of necessary skills Hire new/replacement staff in an efficient manner following recruiting process guidelines Those directly and indirectly supervised may include program managers program staff interns and vendors/contractorsRequirements include: 5 years progressively responsible experience in a domestic violence housing/social services or related role; a combination of experience plus a Bachelors degree may be a substitute 1 year in a supervisory or lead role Bilingual (English/Spanish) verbal and written skills appreciated but not required Adept with the Microsoft Suite (including Excel) and databases and comfort learning new technologies Excellent communication skills both verbal and written Facilitation and training experience a plus Ability to organize and prioritize in a fast-paced environment Valid drivers license with acceptable driving record; reliable vehicle CORI Must be available for on-call supportWay Finders is an Equal Opportunity Employer. This position is available to all without regard to race color religion national origin disability age gender or gender identity sexual orientation political affiliation or veteran status. We provide reasonable accommodation for qualified individuals. Required Experience:Manager Key Skills Arabic Speaking,Marketing & Promotions,Access Control System,Apache Tomcat,BI,Back Office Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 62000 - 68500