Take Over (TO) Sales Agent- Capital Vacations Springfield at Capital Vacations

Capital Vacations is looking to add a Take Over Sales (TO) Closer to our Springfield Call Center. The Sales Closer is in charge of closing each mini-vacation package sale. If you have several years of Tele-Sales experience and you are looking for a growth opportunity within a company apply today!!Shift: Additional hours may be required to cover shifts meet deadlines and goals as necessary:Full-Time: Monday - Friday No weekends No holidaysFull benefits 401K Paid Time off local discountsPrincipal Duties and Responsibilities:Verify and Close sales for our Tele-Sales RepsEnsure all vacation packages are fully qualifiedAssist our Tele-Sales Reps with any questions they may haveMaintain excellent quality standards in compliance with set company guidelinesAssists with the development of the call center training and QA processAssist Floor Managers with call monitoring etc.Code records completely and accuratelySet travel dates for the vacation package at the customers requestEducation Essential Training / Certifications and Experience:CALLL CENTER EXPERIENCE REQUIREDSALES EXPERIENCE REQUIREDH.S. Diploma/GED required3-5 Years - Quality assurance and/or customer service experience REQUIREDReport directly to Day Shift Manager.Some collegiate-level business classes are preferred.Skills Knowledge and Abilities:Natural ability to closeGood problem solving & decision-making skillsHave the ability to handle rejectionTenacious outgoingConfidence to perform within a short sales cycle.Must use excellent communication and stellar customer service skills while using proper phone etiquette.Must have the ability to identify troubleshoot and resolve problems.Proficiency in PC programs such as Excel Word etc is helpful.Must work with a high sense of urgency in a fast-paced environmentRequired Experience:Unclear Seniority Key Skills Corrosion Inspection,Correspondent,Data Entry Operation,Elevator Maintenance,AC Maintenance,Jboss Employment Type : Full Time Experience: years Vacancy: 1