Tax Collection Technician at Multnomah County

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$25.34 - $31.03 HourlyDepartment:Department of County Management (DCM)Job Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):November 25 2025The Opportunity:This is an internal recruitment open to all current regular trial service and limited duration employees of Multnomah County who are in paid status on approved leave or on an active recall list.Temporary and on-call employees in Local 88 may apply for an internal recruitment if they were hired through a competitive civil service process.Temporary and on-call employees who are not in Local 88 may apply for an internal recruitment if all of the following conditions are met:The employee was hired into the current temporary or on-call position via a competitive recruitment and selection process consistent with the countys Personnel Rules;The employee has worked in an on-call and/or temporary capacity at least five hundred (500) hours within twelve (12) months preceding the date of application;The recruitment is for a position in their current department; andThe recruitment will not result in a promotion to a job class with a higher maximum salary rate.OverviewWho We Are & What We Do:At the Department of County Management (DCM) the public service we carry out is essential to the operation of Multnomah County as a government as well as an employer. The Division of Assessment Recording and Taxation (DART) strives to ensure the stability and quality of life for our community by providing local government with the revenues necessary to fund essential services. We pride ourselves on providing reliable responsive personal service to the public and our co-workers. As a team we are committed to being good stewards of public resources while creating a safe and inclusive environment for employees customers and the communities we serve.The primary role of DART staff members is to carry out the functions of the Assessors Office in a manner that is friendly respectful resourceful and willing in order to create an environment of safety trust and belonging for all.Who We are Seeking:A detailed individual who enjoys researching information to solve the puzzle has a keen eye for spotting inaccuracies and is adept at ensuring accurate information is entered & maintained in the database. You have experience with cash handling and balancing operations. You have excellent communication skills & provide the utmost in customer service to internal & external customers whether in person phone or email. You are a person committed to honoring diversity equity & inclusion within our department and our organization.More about the job:This position provides direct customer service to the public and county employees in person and by phone or email by providing current and accurate information pertaining primarily to property tax payments including properties in bankruptcy or tax foreclosure and manufactured structure ownership records. This position is responsible for processing manufactured structure ownership transfers foreclosure redemption certificates senior/disabled deferral applications and mailed property tax payments. You will also assist with research on delinquent tax collections through the foreclosure and/or tax warrant process.As the Tax Collections Technician (classification of Assessment & Taxation Technician 1) with the Division of Assessment Recording and Taxation (DART) in recording your role will be to:Cash Handling/Payment ProcessingProcess payments at the counter from single transactions to complex multiple transactions in addition to providing overrides for Customer Relations foreclosure paymentsScan verify and post mailed tax paymentsBalance cash drawer daily as usedEmpty lobby and external drop box dailySort open and distribute mailProcess all incoming non-cash payments on the Cannon remittance processorBusiness Operational Support DutiesReview and process manufactured structure ownership transfersPrepare advance tax slips/bills and calculate advance taxes for partition plats sub-divisions and business accounts that are closing or selling prior to certificationAnswer internal and external customer inquiries via phone and emailExplain rules regulations and county ordinances with a focus on ORS 311 and ORS 312Provide additional administrative support for work unit processes such as preparing mailings and organizing returned mailTo QualifyWe will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.Minimum Qualifications/Transferable Skills*:Equivalent to the completion of the twelfth gradeTwo years of office experience to include customer service and problem solving responsibilitiesBackground check and reference checks: All finalists must pass a criminal records check and reference checksPreferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.Additional training in customer service finance and/or a closely related field is desirableAdditional specialized experience in the application of laws statutes policies and proceduresExperience with cash handlingExperience with large volume scanning and data entry*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.Screening and EvaluationThe Application Packet: Your completed application must include the following items:A completed online application.A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer location dates of employment your title a brief summary of your responsibilities and if applicable the number of employees under your supervision.A cover letter that expands on your resume and addresseswhy you are interested in this position and;demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.Note: The application resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough addressing how you meet the minimum and any preferred qualification listed as these materials may be scored and determine if you move forward in the process.The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:Initial review of minimum qualifications: We may do an additional preferred review phone screen and/or send out additional supplemental questions to identify those highest qualified.Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s) a hiring interview and/or additional testing to determine the best candidates for a position.Background check and reference checks: All finalists must pass reference checks and some departments may require a criminal records check.Additional DetailsThis recruitment may be used to fill full-time part-time temporary limited duration and on-call positions.Type of Position: This is an hourly represented position that is eligible for overtime.Schedule: Monday - Friday; There may be some flexibility with scheduling and daily start and end times.Work Location: This position works onsite at the Multnomah Building: 501 SE Hawthorne Blvd Portland OR 97214.Multnomah County offers an exceptional benefits package including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public Even During DisastersEveryday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page. In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.QuestionsRecruiter:Jessi RhodesEmail:Phone:1 (503)x88396Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6450 - Assessment & Taxation Technician 1Required Experience:IC Key Skills Accounts Receivable,Biochemistry,Administration Support,Administration And Secretarial,Architecture Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 25 - 31