TCSEPP Admin Specialist, Social Work Research & Public Service UTK at University of Tennessee

DescriptionThis position will perform work responsibilities for Tennessee Child Support Employment & Parenting Program (TCSEPP). This position provides administrative support for SWORPS Tennessee Child Support Employment and Parenting Program (TCSEPP) staff. The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable obtain employment pay child support become self-sufficient and be an active parent in their child(ren)s lives.This is a grant-funded position and is contingent upon the continued funding of the grant.ResponsibilitiesThe Administrative/Data Entry Specialistresponsibilities willinclude but are not limited to:Updating internal Apricot case management systemGenerating Apricot Reports & updating Excel SpreadsheetAssist program staff with case management record keeping and client servicesMaintain client privacy and data securityAbility to perform Mail Merges for mailing gift card lettersProvide effective written oral and digital communication in EnglishComposing and sending emailsCommunicate with program staff and evaluators through email & meetingsParticipating in conferencing software such as Zoom; setting up Zoom meetingsCoordination with TCSEPP Accounting SpecialistGift card management and mailing of gift cardsMaintaining safe storage for gift cardsPerforming monthly gift card inventoryProvide document support using Office 365 productsProvide effective written oral and digital communication in EnglishAssist with special projectsOther duties as assignedQualificationsRequired QualificationsExperience: One to two years work experience in an office setting including data entry.Education: High school diploma or GEDKnowledge Skills Abilities:Ability to positively interact with clients staff and coworkers. Ability to communicate effectively in English using written oral and verbal communication methods including email and teleconferencing with Office 365 including Microsoft Word Microsoft Excel and Microsoft PowerPoint. Skill with Adobe Acrobat. Knowledge of basic accounting techniques. Ability to answer phones and perform general office tasks. Ability to protect confidentiality and to learn and understand regulations and guidelines protecting personal information.Preferred QualificationsExperience: Extensive clerical experience in an office setting and work with social service programs or child support.Knowledge Skills Abilities:Knowledge of Mail Merge process knowledge of SharePoint preferred. Skill with Zoom and Outlook preferred. Ability to perform general office responsibilities at a high level with extensive background experience.Work LocationPosition is hybrid and requires the ability to report in person in Knoxville TN.Compensation and BenefitsUT market range:04Anticipated hiring range: $41kFind more information on the UT Market Range structurehereFind more information on UT BenefitshereApplication InstructionsApplications will be reviewed as received and interviews can begin as soon as 7 days from posting.Interested individuals should provide the following:ResumeCover LetterList of 3 Professional ReferencesRequired Experience:IC Key Skills Laboratory Experience,Spss,Data Collection,Genetics,R,Research Experience,Statistical Software,Cell Culture,Molecular Biology,Microscopy,Research Laboratory Experience,Western Blot Employment Type : Full-Time Experience: years Vacancy: 1