Team Member (Sbarro) at Las Vegas Petroleum

Job DescriptionJob DescriptionKey Responsibilities:1. Customer Service:Greet customers in a friendly and welcoming manner when they enter the restaurant.Take customer orders accurately and efficiently, offering assistance in making menu choices when needed.Ensure that all food orders are served promptly and correctly, meeting Sbarro's quality standards.Address customer concerns and complaints in a calm, professional manner, ensuring they leave satisfied with their experience.Maintain a positive and helpful attitude at all times, providing excellent customer service during each interaction.2. Food Preparation:Prepare and assemble food items according to Sbarro’s recipes and food safety standards.Cook pizzas, pasta, salads, and other menu items while ensuring food is presented according to company guidelines.Assist in maintaining food safety standards, ensuring food is stored properly and that kitchen equipment is used safely and efficiently.Help with restocking food items and ingredients, keeping the kitchen and dining areas fully stocked and organized.3. Cleanliness & Maintenance:Keep the restaurant clean and organized, including dining areas, kitchen, and restrooms.Follow cleaning procedures to ensure that all areas meet Sbarro’s cleanliness standards.Clean workstations, dishes, and utensils as needed, maintaining a tidy and hygienic environment.Assist in removing trash and ensuring that the restaurant is ready for customers at all times.4. Team Collaboration:Work effectively as part of the restaurant team, ensuring that all tasks are completed in a timely and efficient manner.Support fellow team members when needed, especially during busy periods, ensuring smooth service and customer satisfaction.Communicate effectively with other team members to ensure orders are completed accurately and in a timely manner.5. Cash Handling & Register Operations (if applicable):Operate the cash register and process customer transactions accurately.Handle cash, credit card, and other forms of payment following company procedures.Ensure that registers are balanced at the end of your shift and that all transactions are processed correctly.Skills & Qualifications:Education: High school diploma or equivalent (preferred but not required).Experience: Previous experience in a customer service or food service role is a plus, but not required.Customer Service: Friendly, positive, and professional demeanor when interacting with customers.Teamwork: Ability to work well in a team environment, collaborating with others to achieve restaurant goals.Communication: Strong verbal communication skills for interacting with customers and colleagues.Attention to Detail: Ability to follow instructions and maintain high standards of quality in food preparation and customer service.Flexibility: Willingness to work flexible shifts, including nights, weekends, and holidays.Physical Demands:Ability to stand and walk for extended periods during shifts.Ability to lift and carry items up to 50 pounds.Ability to work in a fast-paced environment and manage multiple tasks at once.Ability to work in varying kitchen temperatures, including hot ovens and prep areas.