Team Member Trainee at NFS
JOB DESCRIPTION
As NFS continues to grow, we're excited to add a friendly and dependable Team Member Trainee to our team. In this customer-facing role, you'll represent AT&T by helping customers understand and access essential services like internet, wireless, and TV.
This is a great opportunity for someone who enjoys helping others, building relationships, and gaining hands-on experience in customer service and communication.
What You'll DoProvide friendly, face-to-face customer support
Answer questions and assist customers with understanding AT&T services
Help customers choose services that fit their needs and preferences
Deliver a positive, helpful, and professional customer experience
Address customer concerns and provide solutions when needed
Stay up to date on current AT&T services and promotions
Track daily interactions and customer feedback
What We're Looking For
Strong customer service mindset and positive attitude
Excellent communication and listening skills
Reliable, team-oriented, and approachable
Willingness to learn and take direction
Comfortable interacting with customers daily
Must be 18+ and authorized to work in the U.S.
High school diploma or equivalent required
Full training and ongoing support
Weekly pay with performance-based incentives
Growth and advancement opportunities
Supportive, team-focused work environment
Bonuses, team activities, and recognition programs
Travel opportunities
Compensation details: 0 Yearly Salary
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