Systems Analyst Lead at InsideHigherEd

Job Title: Systems Analyst Lead Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292733 About Us OverviewGeorgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.About Georgia TechGeorgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.Georgia Tech's Mission and ValuesGeorgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards.Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. About the School/Department at Georgia Institute of TechnologyThe College of Lifetime Learning is unique in its dual mission to assist individuals in preparing and adapting throughout their lives and cultivate future leaders in lifetime learning who will make a positive impact on education, communities, and business.Launched on September 5, 2024, the College comprises three core units ¿ the Center for 21st Century Universities (C21U), the Center for Education Integrating Science, Mathematics, and Computing (CEISMC), and Georgia Tech Professional Education (GTPE.) We are also at the Georgia Tech Savannah campus, where programs are designed to help Georgia's coastal region grow and excel.The College will grant undergraduate and graduate degrees and offer non-credit credentials. The academic programs will integrate research findings from those engaged in the College¿s work. These programs will be at the intersection of:technology and its application to enhance, improve, and make learning accessible;learning sciences as we incorporate how people relate to and utilize technology;and business/policy models that interrogate and expand formal education structures.We are committed to using education, research, and services to address education and learning access challenges. To transform the learning ecosystem, we seek to study the learning process throughout a person's lifetime as it is impacted by technology, economics, policy, geography, and the rapidly changing workforce.The College of Lifetime Learning strives to enable quality education that is accessible, affordable, transformational, and achievable for learners at all stages of life. Location Atlanta, GAJob Summary Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions.Responsibilities Job Duty 1 - Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution.Job Duty 2 - Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness.Job Duty 3 - Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended.Job Duty 4 - Provide training and support to end-users on new systems and processes, facilitating a smooth transition and promoting user adoption.Job Duty 5 - Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders.Job Duty 6 - Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes.Job Duty 7 - Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs.Job Duty 8 - Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals.Job Duty 9 - Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget.Job Duty 10 - Perform other job-related duties as assignedRequired Qualifications Educational RequirementsBachelor's Degree in a related discipline or equivalent combination of education and experience.Required ExperienceSix or more years of relevant experience.Preferred Qualifications Additional Preferred QualificationsTechnical leadership skillsPreferred Educational QualificationsMaster's Degree in a related discipline or equivalent.Preferred Qualifications Additional Preferred QualificationsTechnical leadership skillsMaster's Degree in a related discipline or equivalentHands-On ExperienceUsing no-code/low-code tools (like Power Automate, Zapier, and Mulesoft) to automate enterprise workflowsScripting for advanced data operations (e.g., complex extraction, transformation, and automation) using PowerShell or PythonLeading requirements sessions with real-time visual modeling and diagramming.Enhancing platform-level applications through strategic reconfiguration, scripting, and performance tuning (e.g., M365 tenant applications SharePoint/Teams/Bookings, EMS, Tableau, Lucidlink, MediaValet, ClickUp, Intune, ¿)Integrating cloud hosted applications and storage solutions (Azure, AWS) Hands-On Process & MethodologiesSecurity awareness: Identity & access management, data governanceModeling techniques: Architecture, business process, data flow, UML, BPMN, RADSoftware Development Lifecycle: Agile, CI/CD, DevOpsService Delivery frameworks: ITSM, ITILProject management methodologies: PMPTechnical ProficienciesMicrosoft Power Automate, PowerAppsMicrosoft SharePoint/Teams (modern sites, tenant-level admin)PowerShell, Python, JavascriptHTML, CSS, JSONRestful APIsDurable/Soft SkillsStrong visual communication and modeling skillsHighly-structured, process-oriented work habitsContinuous improvement mindsetSkilled presenter with experience in group training and executive briefingsExperience working in university or higher education environments Proposed Salary Salary range: $90,979 (Min) - $132,784 (Max)Knowledge, Skills, & Abilities SKILLSThis job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required.USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.Other Information This is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is not considered a position of trust.This position does not require a purchasing card (P-Card).This position will not travelThis position does not require security clearance.Location: Atlanta, GAGrade: T06Background Check Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening