Technical Business Analyst at Concentrix

Technical Business Analyst

We are seeking a highly analytical and technically fluent Technical Systems Business Analyst with 8+ years of experience who can bridge business needs, system behavior, and engineering execution to join our team in Omaha. The ideal candidate will play a pivotal role in translating business needs into technical solutions, ensuring seamless integration and functionality across our systems. This position requires onsite work five days a week. This role involves understanding how systems work, troubleshooting complex issues, writing clear requirements, and ensuring end to end delivery through close collaboration with users, architects, UX, and development teams.

Core Responsibilities:

• Translate high-level business goals into epics, features, and user stories with clear acceptance criteria.
• Ensure requirements encompass workflows, data, integrations, edge cases, and user experience (UX) needs.

• Develop a comprehensive understanding of system behavior across applications and integrations.
• Investigate user issues through root cause analysis, validate data, and document findings in a structured, actionable manner.

• Collaborate closely with engineering teams during refinement, sprint activities, and release planning.
• Provide continuous clarifications, resolve ambiguities, and facilitate smooth progress from development to deployment.

• Assume full ownership of assigned product areas.
• Operate independently by prioritizing the backlog, identifying gaps, anticipating dependencies, and advancing work with minimal oversight.

• Communicate frequently and clearly with users and stakeholders to ensure alignment and satisfaction.

Qualifications:

• 8+ years proven experience as a Technical Business Analyst or similar role.
• Strong understanding of Agile methodologies and system analysis.
• Excellent problem-solving skills and attention to detail.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Experience in translating business requirements into technical solutions.

The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 08/07/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.