Technical Business Analyst (TBA) at Agile Staffing Groups

Technical Business Analyst (TBA) Pay: $30 $37 on W2. Depending on Experience Contract: 6-Month Contract-to-Hire. This will go long term. Location: Remote (Work From Home) Job Summary Technical Business Analyst (TBA) to support the K-12 School Services Center of Excellence. This role focuses on product support product implementation project coordination and cross-functional communication. The TBA will assist with timelines requirements gathering user training testing troubleshooting and documentation to ensure successful product delivery. Responsibilities Assist with product software implementation activities including planning coordination execution and follow-up Support project management functions by: Tracking timelines milestones risks and deliverables Preparing status reports and stakeholder documentation Facilitating communication between cross-functional teams Conduct user testing and manual testing to validate product features and identify issues Assist with wireframing and product workflow documentation; leverage exposure to Axure and UX tools Participate in business requirements gathering and contribute to BRD documentation Provide user training and support during product rollouts and enhancements Perform troubleshooting and IT support related to product implementations Support process improvement initiatives across COE functional areas Provide administrative and operational support for ongoing projects and product teams Create reports for users leadership and project stakeholders Use Microsoft tools (Excel PowerPoint Teams Outlook Visio Project) to support project tracking and documentation Use project management tools (Asana Jira MS Project ProductPlan or similar) to support execution and reporting Required Skills Strong organizational and time-management skills Excellent verbal and written communication abilities Proficiency with project management tools (Asana Jira ProductPlan MS Project or similar) Ability to conduct user testing and document findings Proficiency in Microsoft Office Suite (Excel PowerPoint Teams Outlook Visio Project) Analytical and problem-solving skills Ability to collaborate with stakeholders in a fast-paced remote environment Ability to provide troubleshooting user support and clear technical documentation Required Experience Experience in product support software implementation or project coordination Experience gathering business requirements and creating BRD documentation Familiarity with software implementation best practices Experience working with cross-functional teams (IT UX Product Business Operations) Exposure to User Experience tools such as Axure and foundational wireframing concepts Knowledge of basic project management methodologies (Agile Waterfall or hybrid environments) Work Environment Fully remote position Must have reliable internet connection and ability to work standard business hours Occasional virtual meetings and collaboration sessions with internal teams Key Skills SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills Employment Type : Full Time Experience: years Vacancy: 1