Technical Customer Support Professional (Geospatial Licensing) at Trimble

Your Title: Customer Support ProfessionalJob Location: Westminster COOur Division:Field SystemsReady to be the crucial link that connects our customers to success in Field SystemsWhat You Will DoThe Technical Customer Support role is crucial for providing quality technical assistance primarily to Trimble Geospatial Reseller staff. This role involves diagnosing troubleshooting and resolving software licensing and subscription issues as well as hardware licensing and option provisioning. You will be a key player in addressing issues or working with other teams to resolve issues. Additionally you may be required to contribute to product improvement by reporting design reliability and maintenance issues of the accompanying systems.This position offers an excellent opportunity to engage in challenging technical problem-solving directly impacting customer satisfaction product saleability and ongoing usage. You will work closely with a variety of technical professionals gaining insights into complex systems. Your contributions will be essential in enabling our Resellers to successfully deploy our products as well as maintaining customer satisfaction with our productsAdvanced Technical Support for Licensing and Product ProvisioningProblem Analysis and ReportingDocumentation and Knowledge SharingWhat Skills & Experience You Should Bring2 years plus experience of related work experienceExperience with Oracle applicationsProven experience in providing technical support ideally with software or hardware licensing.Troubleshooting and problem-solving skills.Proficiency in utilizing technical tools and resources.Excellent communication and interpersonal skills.Ability to collaborate effectively with diverse teams and customers.Strong customer-centric mindset and dedication to delivering exceptional technical support.About TrimbleDedicated to the worlds tomorrow Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure build grow and move goods for a better quality of life. Core technologies in positioning modeling connectivity and data analytics connect the digital and physical worlds to improve productivity quality safety transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services Trimble is transforming critical industries such as construction geospatial agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB) visit: Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.Hiring Range$45900.00$58500.00Pay Rate TypeSalaryBonus EligibleNoCommission EligibleNoBenefits: Trimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.How to Apply: Please submit an online application for this position by clicking on the Apply Now button located in this posting.Application Deadline: Applications could be accepted until at least 30 days from the posting date.At Trimble we are committed to fostering a diverse inclusive and equitable workplace where everyone can thrive. Guided by our core valuesBelong Innovate and Growwe embrace and celebrate differences knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer welcoming individuals of all backgrounds and advancing opportunities while embracing race color gender identity sexual orientation religion disability veteran status or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more please see Trimbles Code of Business Conduct and Ethics at under Corporate Governance.Our mission to transform the way the world works starts with transforming how we work together. By actively listening asking questions and taking intentional actions we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.Trimbles Privacy PolicyIf you need assistance or would like to request an accommodation in connection with the application process please contact Required Experience:Unclear Seniority Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 45900 - 58500