Technical Product Manager, AI Observability at T-Mobile

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!Job Overview: This role is essential for managing technical products that meet specific business objectives and customer needs within the organization. It involves owning the product lifecycle including vision strategy technical delivery and stakeholder collaboration to ensure successful outcomes. The role requires balancing customer insights technical feasibility and business goals to prioritize and deliver product features effectively. Success is measured by product performance customer satisfaction and the ability to drive growth through innovative solutions. The work impacts the organization by enabling cross-functional teams to deliver products that enhance customer experiences and achieve business results.Job Responsibilities:Identifies gaps and opportunities in AI Observability by researching industry trends customer needs and emerging monitoring technologiesUses quantitative and qualitative insights to shape product decisions focusing on model performance traceability and responsible AI metricsTranslates product strategy into detailed features and user stories managing the product backlog to support Agile development teamsEvaluates and integrates AI technologies (e.g. LLMs vector databases model monitoring tools) to enhance observability scalability and automated insights across the product.Collaborates with cross-functional teams and stakeholders to coordinate release schedules and ensure timely product deliveryMonitors product performance and quality in production addressing defects and driving continuous improvementAlso responsible for other duties/projects as assigned by business management as neededEducation and Work Experience:Bachelors Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experienceAcceptable areas of study include Computer Science Engineering IT or equivalent experience.Knowledge Skills and Abilities:Agile Methodologies Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)Technical Writing Strong requirements elicitation and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)Agile Project Management Experience with Agile backlog/project management tools. (Required)Collaboration Experience with successive elaboration and ability to develop Initiatives Features and User Stories that the DevOps teams can ingest. (Required)Project Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)Communication Proven ability to effectively and efficiently communicate withLeadership while employing a high degree of collaboration and influence.Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)MS SQL Fluent with SQL Tableau other analytical solutions like SAS SPSS. (Required)Tableau Fluent with SQL Tableau other analytical solutions like SAS SPSS. (Required)SAS Fluent with SQL Tableau other analytical solutions like SAS SPSS. (Required)Technology Knowledge of full technology stack on which your assigned product runs. (Required)Business Analysis Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)Licenses and Certifications:Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): DOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoBase Pay Range: $103400 - $186400Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.Never stop growing!As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.Required Experience:IC Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 103400 - 186400