Technical Program Manager, AI Platform at Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!Figma is all-in on AI not just as a feature but as a foundational shift in how we build scale and serve our users. As our CEO and executive team have shared AI is central to Figmas long-term product strategy and were investing deeply across the stack: from model quality and infrastructure reliability to data pipelines and evaluation workflows.Were hiring a seasoned Technical Program Manager (TPM) to help lead the platform side of that work building scalable systems to support annotation capacity planning and model delivery. This is a technical execution-heavy role for a seasoned TPM who would be excited to solve AI reliability scale and data quality in equal parts.Youll partner closely with engineering infra design AI research and product teams to manage cross-org delivery of our most important AI Services and help ensure our infra and evaluation loops scale to meet real product demand.If youre comfortable working across quota tracking labeling pipelines cost modeling and launch readiness this role was made for you.This is a full time role that can be held from one of our US hubs or remotely in the United States.What youll do at Figma:Own and drive programs supporting Figmas AI platform including annotation velocity evaluation pipelines and cost/capacity readinessPartner with Infra and Finance to plan model scaling across providers: track token usage forecast traffic manage regional limits optimize caching strategies and reduce latencyLead our internal AI Annotation Program: manage vendors and design annotators. Define task priorities improve quality standards and increase annotator throughputSupport internal AIOps initiatives model go/no-go decision making monitor model behavior prevent regressions and ensure readiness across quality gatesDrive cross-functional execution of key AI-powered product features coordinate scope risks comms and launch checklistsPartner with Data Science to maintain and improve internal visibility: annotation metrics token quotas reliability dashboards and evaluation timelinesWed love to hear from you if you have:4 years of technical program management experience (or equivalent) in AI platform AI research and AI infrastructureUnderstand how AI gets built and scaled: model evaluation loops annotation pipelines quota limits and data versioningHave hands-on experience running AI cost/capacity reviews forecast planning and vendor oversight. Deep understanding of model cost mechanics including token burn cache hit rates latency and quota limitsComfort operating in high-ambiguity high-velocity environments with exec visibilityStrong writing and communication skills you bring structure clarity and momentum to complex technical programsBring a systems-thinking mindset to the AI delivery pipeline and know where to tighten loops or increase speedWhile its not required its an added plus if you also have:Experience with AI vendor contracts third-party API quotas or multi-cloud capacity planningBackground in AIOps / model quality pipelines even better if youve built or scaled themScaled contractor or external vendor teams delivering core data operationsStrong bias to action self-motivation and curiosity with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up cultureFamiliarity with a modern scaled web stack (AWS Sinatra React)At Figma one of our values is Grow as you go. We believe in hiring smart curious people who are excited to learn and develop their skills. If youre excited about this role but your past experience doesnt align perfectly with the points outlined in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency DisclosureIf based in Figmas San Francisco or New York hub offices this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including but not limited to individual qualifications objectively assessed during the interview process (including skills and prior relevant experience potential impact and scope of role) market demands and specific work location. The listed range is a guideline and the range for this role may be modified. For roles that are available to be filled remotely the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Figma offers equity to employees as well a competitive package of additional benefits including health dental & vision retirement with company contribution parental leave & reproductive or family planning support mental health & wellness benefits generous PTO company recharge days a learning & development stipend a work from home stipend and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figmas compensation and benefits are subject to change and may be modified in the future.Annual Base Salary Range (SF/NY Hub):$180000 - $308000 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.Examples of accommodations include but are not limited to:Holding interviews in an accessible locationEnabling closed captioning on video conferencingEnsuring all written communication be compatible with screen readersChanging the mode or format of interviewsTo ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.Required Experience:Manager Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 180000 - 308000