Technical Project Manager at Tech3pillars Technologies

Job title: Technical Project Manager Contact Center Programs Work Location with Zip code: Richardson TX 75082 Duration of the project: 12 Months Minimum years of experience required: 10 Years Education Qualification required: BE Must have skills: Google CCAI/Dialog Flow Contact Center technologies PMP Scrum Detailed Job Description: Role: Technical Project Manager Contact Center Programs Lead complex contact center initiatives with strong technical acumen. Engage senior/executive client leadership and manage matrixed teams effectively. Communicate confidently and operate independently with minimal guidance. Simplify complex concepts into clear presentations for leadership. Strong understanding of AI-driven contact center solutions. Experience: 10 years in project/program management with at least 5 years in contact center or customer experience programs. PMP or Agile/Scrum certification is a plus. Key Skills Abinitio,Editorial,Account Management,Drafting,Android Development,Brokerage Employment Type : Full Time Experience: years Vacancy: 1