Technical Support Analyst Lead (786810) Raleigh, NC at SmartIPlace

Knowledge and Abilities: Excellent problem-solving and communication skills. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members. Experience with Dynamics 365 and related Power Platform services and products Required Skills: 7 Years - Experience providing technical support or customer service in a software or web-based environment 7 Years - Familiarity with CRM systems especially Microsoft Dynamics is highly desirable. 7 Years - Experience with web content management systems (e.g. Sitefinity WordPress Drupal). 7 Years - Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users. Desired Skills: Experience with Dynamics 365 and related Power Platform services and products Key Skills Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications Employment Type : Full Time Experience: years Vacancy: 1