Technical Support Specialist at Staffmark Group

Are you tech-savvy and enjoy helping others? Staffmark is seeking a Technical Support Specialist to join our Knoxville team. If you thrive in troubleshooting, customer service, and technology, this role is for you! Pay: $17/hour Shift: Day shift (specific schedule to be discussed) Responsibilities: Provide technical support to clients via phone and email Troubleshoot software, hardware, and network issues Manage inbound and outbound support calls professionally Maintain accurate records of customer interactions and technical issues Collaborate with team members to resolve technical problems efficiently Qualifications: Basic computer knowledge and familiarity with Windows and Windows-based applications Strong troubleshooting and problem-solving skills Excellent verbal and written communication skills Ability to multitask and work effectively in a team environment Why You'll Love This Job:We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses. Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity.After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About UsAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.