Technical Training Specialist at Emerson

DescriptionJoin our high-tech manufacturing facility in Sherman Texas where we produce custom-designed control valves. The primary role of the Technical Training Specialist is to manage and maintain the Dozuki Knowledge and Training Management System to ensure effective training delivery across the organization. This role works closely with the Training team Operations IT HR and key stakeholders to create content enhance system functionality troubleshoot technical issues and support end-users. The ideal candidate is detail-oriented collaborative tech-savvy and passionate about optimizing learning experiences.In this Role Your Responsibilities Will Be:Supporting one or multiple sites depending on site size. Managing system access roles and permissions to ensure data integrity and appropriate user access.Overseeing daily operations of Dozuki including configuration course development content uploads testing and deployment of system enhancements and user management.Content Management Support:Create content upload organize and update learning materials within Dozuki. Structuring learning paths and onboarding training courses tracking learner progress and generating reports on training completion.Monitoring and analyzing usage; creating dashboards and reports to measure training completion and compliance.Serve as the primary contact for Dozuki inquiries offering technical support and resolving issues.Support regulatory and compliance-based training assignments and tracking.Monitoring that documentation is updated as specified including user guides courses work instructions FAQs and internal reference materials.Who You Are:You are a technically skilled and diligent professional who flourishes with solving sophisticated challenges. You take ownership of your work build trust through reliability and value continuous improvement. You are someone who appreciates the necessity and importance of technical knowledge and communication but can customize and engage participants in learning. You are passionate about innovation eager to learn new technologies and take pride in producing high-quality accurate programs.For This Role You Will Need:High school diploma or equivalent3 years of hands-on experience administering a Learning Management System (LMS) platform including LMS confirmation and end-user supportExperience in course development; Ability to translate Standard Operating Procedures safety protocols and technical procedures into engaging training modulesExperience conducting training sessions and supporting learners with varying levels of digital literacyProficiency with Microsoft Excel PowerPoint and reporting tools for training metricsExcellent troubleshooting communication and problem-solving skillsAnalytical mindset to identify training gaps and recommend improvementsLegal Authorization to work in the United States sponsorship will not be provided for this rolePreferred Qualifications that Set You Apart:Bachelors degree in Information Systems Instructional Design Organizational Development HR or a related fieldFamiliarity with onboarding and upskilling programs for production line workers technicians and supervisorsExposure to e-learning content development tools (Articulate Adobe Captivate etc.)Knowledge of SCORM/xAPI standards and integration with training contentOur Culture & Commitment to You:At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.Our Location:Sherman is one of North Texass best-kept secrets - a place where life feels just a little easier. Located about an hour North of Dallas it offers the perfect balance of small-town warmth and big-city access. Sherman offers a lower cost of living safe neighborhoods and a strong sense of community without the hustle and stress of major metro life. The city is surrounded by natural beauty from Lake Texomas boating and fishing to scenic parks and trails making it perfect for outdoor enthusiasts. At the same time Sherman is experiencing exciting growth with new restaurants shopping and entertainment options continually adding to its appeal. Whether youre looking for family-friendly living career opportunities or a place to put down roots Sherman offers the best of Texas living with room to grow!#LI-BSRequired Experience:IC Key Skills Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications Employment Type : Full-Time Department / Functional Area: Sales Operations Experience: years Vacancy: 1