Telecom Account Representative at M. Coast

Join Coast Inc. as a Telecom Account Representative and help Raleigh households experience the power of AT&T Fiber. You'll drive sales, offer personalized solutions, and provide exceptional support. The Telecom Account Representative position is ideal for sales individuals who enjoy working with people and are passionate about technology. As a Telecom Account Representative, you will learn how to clearly present the benefits of high-speed home internet in simple, relatable terms, guiding families through their options with honesty and clarity. The Telecom Account Representative sparks excitement for our light-speed network, utilizing proven sales strategies to show customers how our infrastructure improves their daily lives. Core Functions of the Telecom Account Representative Start chats about streaming, gaming, or remote work, then position AT&T Fiber as the hero that makes every wireless moment smoother and fuels sales connections. Use simple language during in-person meetings to show how AT&T Fiber ends buffering for good, making the jump to fiber-powered homes feel natural and exciting for sales. Spot perfect moments in wireless chats to share AT&T Fiber perks, matching home internet solutions to family routines for genuine residential sales. Offer demos of how AT&T Fiber boosts video quality and keeps every device connected, turning curiosity into happy sales for bundled home and mobile plans. Follow up after in-person wireless chats, nurturing interest that grows into scheduled sales appointments for home connectivity. Learn from every face-to-face interaction to refine how we present AT&T Fiber alongside wireless, continuously improving neighborhood sales with warmth and clarity. Education & Experience Needed for the Telecom Account Representative High school diploma or GED preferred. Experience in retail, sales, or client support is a plus. Adapts quickly to new service updates and neighborhood specific offers. Eager to build stronger technical and sales skills over time. Preferred Skills for the Telecom Account Representative Learns new AT&T tools quickly to strengthen daily sales flow. Handles activations with steady accuracy that builds trust. Stays organized so every Fiber setup feels smooth and cared for. Communicates clearly during busy sales moments with calm energy