Telecom Customer Sales Representative at F3 Innovations, Inc

At F3 Innovations Inc., we believe everyone deserves great service. As a Telecom Customer Sales Representative, you'll connect customers with reliable mobile devices and affordable wireless plans in Riverside. The Telecommunications Sales Representative uses our CRM to recommend solutions that keep people connected. As a Telecom Customer Sales Representative, you will drive the accuracy of our outreach campaign through disciplined CRM management and detailed tracking of customer interactions. The Telecommunications Sales Representative's coordination with internal teams will be key to streamlining onboarding and closing documentation gaps. Key Responsibilities of the Telecom Customer Sales Representative Recommend smartphones, wireless plans, and mobile connectivity tools based on customer usage patterns, eligibility criteria, and service goals. Launch structured outreach campaigns to promote bundled upgrades, data plans, and mobile service enhancements across residential territories. Guide customers through account setup, plan selection, and device activation using CRM platforms and approved mobile service protocols. Log customer interactions, purchase intent, and activation milestones to support campaign tracking, lead progression, and performance reporting. Coordinate with internal teams to resolve provisioning delays, documentation gaps, and service escalations across the mobile ecosystem. Share customer insights and engagement trends to refine outreach strategies and improve mobile service delivery and retention. Minimum Qualifications of the Telecom Customer Sales Representative High school diploma or GED required; coursework in business, marketing, or communications supports mobile outreach and structured engagement. Experience in retail sales, mobile product consultation, or territory-based outreach-preferably in wireless, telecom, or subscription-driven environments. Strong communication and problem-solving skills; able to guide customers through mobile service selection and support campaign performance. CRM proficient; maintains clean, actionable data to track leads, monitor pipeline movement, and report sales metrics. Detail-oriented and self-motivated; manages multiple outreach workflows in a fast-paced, performance-driven environment.