Temporary Service Dispatcher & Customer Service Coordinator at ZED Electric

Job Title:Temporary Service Dispatcher & Customer Service Coordinator(Approximately 47 Month Assignment) Location: San Diego CA (On-site) Employment Type: Full-Time Temporary Schedule: MondayFriday 7:30am4:30pmCompany Overview ZED ElectricZED Electric is a thriving electrical service company based in San Diego known for integrity craftsmanship and a commitment to exceptional customer experiences. We foster a positive growth-driven work culture where every team member is valued.Job SummaryWere seeking a Temporary Service Dispatcher & Customer Service Coordinator to support our operations team during an employee leave period. This role is full-time and expected to last approximately 47 months with the possibility of extension depending on business needs.You will work closely with our Operations Manager handling inbound service requests dispatching technicians coordinating schedules and ensuring smooth customer interactions. This is a key position at the center of our daily operations.Key ResponsibilitiesProfessionally handle incoming calls and customer inquiriesSchedule and dispatch service technicians using ServiceTitanSupport the Operations Manager with administrative and executive tasksCommunicate clearly with clients technicians and vendorsMaintain accurate job notes and service documentationMonitor daily workflow and adjust dispatch as neededTrack technician progress for efficiency and schedule adherenceConduct customer follow-ups for scheduling or service updatesAssist with office coordination or executive admin support as neededMaintain a calm positive solution-focused attitude in a fast-paced environmentPreferred Qualifications2 years experience in dispatch CSR call center or office coordinationExperience in electrical plumbing HVAC or other trades strongly preferredCollege education preferredExcellent written and verbal communication skillsHighly organized and able to multitask effectivelyExperience with ServiceTitan or similar software is a plusTech-savvy with iPhones Google Workspace and scheduling toolsStrong problem-solving skills and a hospitality mindsetCompensation & Benefits Pay: $28$31/hour depending on experienceTemporary employees are eligible for:Paid Sick LeavePaid Holidays (if they fall during the assignment)Access to training and development while employedHow to Apply Apply at and attach your resume. Learn more about our company at Keywords (for Search Visibility)Temporary Dispatcher Temp CSR Scheduling Coordinator Customer Service Admin Office Coordinator Executive Assistant Client Care Field Service Electrical Trades ServiceTitan Fast-Paced Environment Problem Solver Coordinator Customer Experience Required Experience:Senior IC Key Skills Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing Experience: years Vacancy: 1 Hourly Salary Salary: 28 - 31