Territory Manager at mSupply

About Marcone Appliance Parts Since 1932 Marcone has been trusted by repair professionals to quickly deliver original replacement parts for household appliances. The St. Louis-based company is an authorized distributor for major brands such as General Electric Whirlpool Electrolux Maytag Bosch Samsung L-G and many more. Marcone provides next day delivery to 93% of the U.S. and 100% two-day. They operate a comprehensive training institute offering quality business and technical training. For more information visit .The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies introducing new products resolving customer issues delivering training and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.Duties & Responsibilities Delivers proactive timely customer service across multiple communication channels Resolves or escalates issues with effective follow-up Collaborates with internal teams to address concerns and strengthen relationships Maintains a solution-focused approach in all interactions Achieves or exceeds revenue goals across total sales equipment and new business Builds strong customer relationships and drives account growth within territory Increases sales with existing customers through regular engagement Communicates monthly with accounts on products promotions training and updates Supports vendor objectives and company sales initiatives Conducts cold calls and manages a pipeline aligned with growth targets Closes sales with compelling presentations tailored to the audience Advises customers on sales strategies pricing and financing to support business growth Maintains organized and timely completion of administrative tasks Submits accurate mileage and expense reports promptly Keeps dealer email lists current and organized Schedules appointments accurately using the CRM system Promotes marketing initiatives including promotions flyers specials and training Maintains knowledge of vendor marketing programs and support offerings Assists with planning and execution of annual Dealer Meetings Conducts pricing studies and distributes dealer pricing and updates Demonstrates in-depth knowledge of company product lines with accuracy and confidence Maintains an organized personal library of sales and technical materials for all product categories Supports collection efforts for outstanding accounts receivable as directed Understands basic accounts receivable processes and can retrieve relevant records in the ERP system Performs additional duties as assigned with flexibility to adapt to evolving business needs.QualificationsMinimum High School/GED Proficient in MS Office (Word Excel PowerPoint Outlook) and office technology.Strong aptitude for mathematical operations and numerical analysis.Travel Requirements: Moderate travel required (2550%)Physical Demands & Work EnvironmentThis full-time position requires approximately 40 hours per week and involves regular physical and sensory activity including:Sitting at a desk or using a computer for prolonged periodsManual dexterity for typing handling small objectsSafety Sensitive Job: Maintains alertness and adheres to all safety-sensitive job requirementsWhat We Offer:We prioritize your well-being from day one with a comprehensive benefits package that includes:Medical dental vision and prescription coverage effective immediately401(k) plan with company contributionsLife insurance and short- and long-term disability coverageHSA/FSA options and an Employee Assistance Program (EAP)Paid time off including vacation holidays and personal daysWeekly pay employee discounts and moreEqual Employment Opportunity & Pre-Employment RequirementsmSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex age race color creed religion national origin citizenship or immigration status sexual orientation gender identity or expression disability genetic information marital status veteran or military status or any other status protected by applicable federal state or local law.We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs in accordance with applicable law. To request a reasonable accommodation please Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.Required Experience:Manager Key Skills Business Development,Sales Experience,Microsoft Outlook,Retail Sales,Account Management,Territory Management,Analysis Skills,Outside Sales,Insurance Sales,CPT Coding,negotiation,Logistics Employment Type : Full Time Experience: years Vacancy: 1