Territory Manager at Vestis

OVERVIEW:BONUS POTENTIAL: $4000/QUARTERThe Territory Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results including but not limited to customer retention growth of the business loss and ruin piece budget employee retention accounts receivable (AR) collection customer renewals Vestis direct sales customer satisfaction route sales and credits.Responsibilities/Essential Functions:Promote and sustain a safety cultureEffectively evaluate coach and develop Route Sales Representatives (RSRs) in your territoryReports directly to a Service Manager or where a Sr. Territory Manager is present will report to the Sr. Territory Manager. If neither are present will report to the General ManagerCreate a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programsAssist in the new account installations as directed by Service Manager and/or General ManagerManages day to day activities of customer service program(s) for the territoryVisit all required customers each quarter to review growth and service opportunitiesEnsure RSRs respond to and resolve all service requests timelySets clear expectations for customer service and leads by example60% of time is spent traveling with service professionals on route conducting observations and visiting customer locations (required visits TIG days and/or day to day situation follow up)Proactively follow up on accounts in jeopardy and resolve service concerns expeditiouslyNegotiate and secure renewal agreements with existing customers that protect pricing and profitabilityRecruit select and hire Route Sales employeesCompletes in-person meetings with each RSR once per week to review trends performance coach and identify opportunities for improvementDelivers and participates in training to ensure customer retention and service goals are metDaily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.Attend meetings and complete necessary administrative work to improve customer satisfactionCoordinate collections for accounts receivablesProtect and manage merchandise control processesInvestigates and reports on all accidents or incidents within 24 hours of notificationKnowledge/Skills/Abilities:Demonstrated ability to successfully interface with a variety of organizational functions to get the job doneStrong interpersonal analytical communication and customer service skillsConsiderable negotiation skillsComputer proficiency including working knowledge of MS Office softwareExposure to sales function preferredConsiderable skills in management human relations and communication.Working Environment/Safety Requirements:Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territoryWill be exposed to weather conditions in the area (heat wind cold rain snow etc.).Customer visitations may require walking climbing stairs pushing/pulling carts exposure to weather conditions.Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds as well as load/unload product from a truck without assistance.Time will also be spent in a company office environment; with exposure at the loading dock production and warehouse areas exposure to vehicles for loading/unloading and exposure to vehicle maintenance.Commercial Vehicles OperationMust be physically qualified to drive a Commercial Motor Vehicle and carry a medical examiners certificate (where required) stating such qualifications as dictated by Company Federal (Such as FMCSR 391.41) or Provincial regulations in the country in which the job duties will take place.Experience/Qualifications:High school diploma or equivalentBachelors degree in related field preferred or equivalent experienceTwo years of service and route-based industry experience with proven track record for growing customer accountsPrevious profit and loss accountability and/or contract-managed service experience preferredSignificant customer interface and service experienceProduction planning maintenance or warehouse operations experience preferred.Open to relocation for advancement opportunitiesLicense Requirements/Certifications:Valid Drivers licenseAutomobile insurance on personal vehicleSuccessful completion of criminal background motor vehicle record and drug screen checks.Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical dental vision short and long term disability basic life insurance and paid parental leave. Employees are able to enroll in the companys 401k plan. Employees are eligible for 80 hours of vacation 40 hours of floating holidays and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year.Compensation: The salary rate that Vestis reasonably expects to pay for this position ranges from $81700 to $85000 depending on circumstances including an applicants skills and qualifications certain degrees and certifications prior job experience market data and other relevant factors. Additional compensation may include a bonus or commission.#CB #pepsi bottling #frito lay #coca colaRequired Experience:Manager Key Skills Business Development,Sales Experience,Microsoft Outlook,Retail Sales,Account Management,Territory Management,Analysis Skills,Outside Sales,Insurance Sales,CPT Coding,negotiation,Logistics Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 81700 - 85000