Territory Service and Sales Manager - Medical Equipment at Prescott's, Inc

Job DescriptionJob DescriptionJoin the team at Prescott’s, Inc. — where quality meets care.Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team. This position will support Prescott's, Inc. As a Territory Service and Sales Manager at Prescott's, Inc, you will play a vital role in driving sales and revenue growth in your assigned territory. You will be responsible for developing and maintaining relationships with healthcare professionals, promoting our products and services, and providing solutions tailored to their needs. You will work closely with the sales team and collaborate with other departments to ensure customer satisfaction and achieve business objectives.This role provides a base salary along with unlimited commission opportunities. Our commission structure is designed to reward you for the number of microscope sales, service contracts and repairs you complete; the more you accomplish, the higher your earnings. The total potential earnings may vary between $80,000 and $150,000+.The location for this position will be required to work in the Northwest Suburbs of Chicago, IL.RequirementsMechanical and technical aptitude, ideally with hands-on experience troubleshooting, repairing, or maintaining complex equipment (medical or industrial equipment preferred)Possess the drive to achieve sales targets and maintain high levels of customer satisfactionProficient in using CRM systems (NetSuite) a plus, field service software, and Microsoft Office Suite (especially Outlook, Excel, and PowerPoint)Ability to read and interpret service manuals, schematics, and technical documentationAbility to sell service agreements, parts, and refurbished equipment through value-based selling techniquesStrong consultative sales skills with the ability to uncover customer needs and propose tailored solutionsExcellent relationship-building skills with healthcare professionals including surgeons and hospital administratorsAbility to learn and manage the full sales cycle—from prospecting and lead generation to closing and post-sale follow-upHighly organized with strong time management skills and the ability to prioritize in a dynamic, service-driven environmentExcellent verbal and written communication skillsStrong problem-solving and decision-making ability in the fieldSelf-motivated, goal-oriented, and comfortable working independentlyCommitment to providing exceptional service and fostering long-term client relationshipsWillingness to travel frequently within the assigned territory (typically 60–80% travel)Responsibilities:Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutionsPerform scheduled preventative maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standardsDrive service-based growth by expanding service contracts, generating leads, and converting prospects into long-term service clients within the assigned territoryBuild and maintain trusted relationships with key stakeholders - surgeons, physicians and hospital administrators - by delivering high-quality service and supportEducate healthcare professionals on the value and reliability of Prescott's repair, refurbishment, and maintenance services, ensuring they receive responsive and personalized solutionsTravel to customer sites to perform hands-on service work, attend service-focused meetings, and conduct proactive outreach to identify service opportunities Earn commissions through the sale of refurbished microscopes, parts, accessories, and long-term service agreements that enhance client operations and minimize downtimeRespond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothlyEnsure all service activities align with company policies, procedures, and regulatory requirements to maintain safety, compliance, and service excellenceRepresent Prescott's at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awarenessBenefitsWhat we offer:At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:* Company car, cell phone and iPad will be provided* Paid time off* Healthcare insurance (medical dental, and vision coverage)* Accident insurance, critical illness, and hospital indemnity insurance * Short term (employee paid) and long-term disability (employer paid)* 401K plan with company matching. * Continuous learning and development - offering opportunities for training, workshops, and certifications. * Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.