Therapy Technician PSR Hybrid Twin Cities Orthopedics at Revo Health

The Therapy Technician and Patient Service Representative position is a blended role to serve both therapy patients and the therapy team by providing aspects of therapeutic healthcare services to patients as well as assist with clinical responsibilities.This is a full-time role Monday Desk Coon Rapids 5:45 AM - 2:15 PM Tuesday/ Wednesday/ Friday 7:30 AM - 4 PM - 1/2-day tech in Coon Rapids and other half in Brooklyn Park Thursday Desk CR 9:30 AM - 6:00 PM.Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.Essential Functions:Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercisesWith specific instruction and supervision by Therapist guide patients through specific education/intervention provided by therapistAccurately and efficiently schedule new and existing patients in the current practice management systemVerify and document insurance information as defined by current business practicesChart managementMaintain timely communication with patients and families while in clinicMaintain clinician schedulesMay assist with coordinating schedules for the Volunteer Intern program train and orient incoming InternsClean and stock exam rooms gym equipment and therapy spaceMaintain patient education materialsAble to correctly lift and set up various weights in fitness sports performance and training aspects for clientsAssist with Sports Performance and other Training HAUS ancillary services and their daily needsAssist with check-in for individual and group fitness classesCoordinate routine inspection/maintenance of equipment repair as neededAssist with patient transport within the clinicPosition may include additional site-specific responsibilitiesAny and all other duties as assignedEducation and Experience Requirements:High School diploma/GED or equivalentPreference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school or pursuing a masters in athletic training100 hours of related experienceCustomer service experience requiredBenefits & Compensation:Actual starting pay will vary based on education skills and experience.A $1500.00 sign-on bonus will be offered payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâhere.âEssential Requirements:Ability to:Comply with company policies procedures practices and business ethics guidelines.Complete job required training.Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)Demonstrate prompt and reliable attendanceWork in the clinic office or surgery center during business hoursTravel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be requiredWork at an efficient and productive pace handle interruptions appropriately and meet deadlinesCommunicate and interact in a respectful and professional mannerPrioritize workload while being flexible to meet the expectations of the daily operationsApply principles of logical thinking to define problems establish facts and draw valid conclusionsUnderstand and execute a variety of instructionsEffectively operate equipment and communicate on and operate the phone systemWork independently with minimal supervisionTravel to other work locations if requiredPerformance Expectations i-Healths Core Values:Integrity- Do the right thing and take responsibility for what you do and sayService- Consistently contribute to deliver an exceptional experienceQuality - Act with high purpose committed effort and skillful execution to exceed expectationsInnovation- Identify progressive solutions that improve service teamwork efficiency and/or effectivenessTeamwork - Be a part of the whole; support each other positivelyEnvironmental Conditions:Clinic/office/surgery center settingNotes:Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.Required Experience:IC Key Skills Call Center Management,IT Marketing,IT Sales and Marketing,Access Control,Electrical & Instrumentation,Chemistry Employment Type : Full-Time Experience: years Vacancy: 1