Ticket Operations Manager at Georgia State University

Ticket Operations ManagerAthletics DepartmentGeorgia State University Georgia State University is a Division I institution and member of the Sun Belt Conference. On a campus without boundaries the Department of Athletics fosters a Culture of Success through Academic Achievement Competitive Greatness Ethical Behavior Social Responsibility and Community Engagement that educates and transforms a diverse group of talented student-athletes into future leaders. The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee the day-to-day affairs of the Ticket Office in the Athletics Department. WHAT MAKES GSU A GREAT PLACEFlexible work environment.Generous benefits including health dental vision tuition assistance retirement etc.A knowledge-sharing organization that works collaboratively with diverse partners.Professional development opportunity and mentorship.A rapidly growing center within an academic setting. WHAT WILL YOU DO:This position is responsible for the ticket prospecting and selling functions to ensure sound follow-through on new leads and excellent customer service. This position will include all ticketing and marketing functions for outside events. DUTIES AND RESPONSIBILITIES INCLUDE:Will oversee day-to-today affairs of the Ticket Office which includes some of the following functions: operations revenue accountability preparation of reports (summary data daily sales etc.) and reconciliations for all events.Operations of selling season ticket packages individual game day sales select non-athletics events and group outings and outside events.Oversee all ticket payment systems prepare and design invoices sales reports commission reports deposits and audit schedules. Report sales and attendance to proper staff individuals including the business office.Organize mailing in conjunction with the Panther Athletic Club for season tickets renewal membership event invitations invoices and everything else associated with the season ticket campaignsHire and supervise all Ticket Office staff to include full-time graduate assistants temp part-time staff student workers.Responsible for ticketing including parking management for all non-internal events that occur in GSU venues. Main functions include event build inventory management revenue and settlement reporting day of box office management and access control.Create strategic partnerships with the neighboring community and corporate sponsors to drive interest and participation.Perform other duties as assigned by the Athletic Director or designee.Bachelors degree and three years of related experience; or a combination of education and related experience.To be fully considered for this position all candidates at the time of submission must provide the following documents:A complete and accurate GSU applicationResume#LI-DB1Required Experience:Manager Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full Time Experience: years Vacancy: 1