Total Rewards Specialist at United Site Services

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Total Rewards Specialist is responsible for delivering high quality support across key areas of Total Rewards, including compensation administration, benefits operations, and leave management. This role ensures accurate data handling, timely execution of HR processes, and exceptional employee support while maintaining compliance with all regulatory requirements.

The ideal candidate is detail oriented, customer focused, and comfortable working across multiple HR systems and processes. quality support across key areas of Total Rewards, including compensation administration, benefits operations, and leave management. This role ensures accurate data handling, timely execution of HR processes, and exceptional employee support while maintaining compliance with all regulatory requirements. The ideal candidate is detail oriented, customer focused, and comfortable working across multiple HR systems and processes.

Essential Functions

• Administer leave programs (FMLA, state leaves, ADA accommodations, and company leave policies) in accordance with federal, state, and local leave laws.
• Partner with the organization's third-party leave administrator to ensure timely processing of leave request, accurate documentation and clear communication between all parties.
• Update and maintain employee leave status in the HRIS system, ensuring all entries are accurate, compliant and aligned with payroll requirements.
• Monitor end-to-end leave workflows to ensure a smooth, consistent process is followed by employees, managers, HR, payroll and the third-party administrator.
• Support day-to-day benefits operations, including enrollment, life events, and ongoing administration.
• Maintain accurate benefit records in HRIS systems and coordinate with vendors on eligibility updates.
• Serve as the first point of contact for employee benefits questions by monitoring the benefits team's shared inbox, ticketing system or case-management platform.
• Support annual open enrollment activities including communications, system testing, and employee assistance.
• Provide administrative support for monthly and annual compensation cycles by participating in compensation survey data gathering and submission, preparing employee data, maintaining spreadsheets, organizing documents, and assisting with system updates.
• Support the Compensation Analyst with basic data auditing, running reports, document gathering, and workflow coordination to ensure compensation processes run smoothly and on schedule.
• Maintain confidentiality and ensure compliance with established compensation policies and procedures.
• Maintain employee records, ensuring confidentiality and data accuracy.
• Support HR projects, audits, and compliance initiatives as needed.
• Partner closely with HR team members to ensure seamless delivery of HR services.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES
This position does not have direct supervisory responsibilities.

Qualifications

EDUCATION
Min/Preferred
Education Level
Description
Minimum
High School Diploma/GED
or equivalent experience

Preferred 4 Year Bachelor's Degree in Human Resources, Business Administration or related field

Preferred Other Human Resources Certification
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
3
related prior work experience in human resources, organization policies, applicable laws, procedures, and processes.

1 experience working with HRIS platforms (UKG, Workday, ADP or similar)

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Analytical and data driven mindset
• Ability to balance multiple priorities in a fast-paced environment
• Strong problem solving and follow through
• High integrity and professionalism
• Proficiency in Microsoft Excel and HR reporting tools with advanced Excel skills and proficiency with a variety of reporting with a mastery of VLOOKUP and pivot tables being crucial.
• Strong understanding of federal and state employment and leave laws.
• Excellent attention to detail, organizational skills, and ability to manage confidential information.
• Strong communication and customer service orientation.
• Proficient understanding of human resource principles, practices, and procedures.

Physical Requirements

Demand
Frequency
Sit while answering phones or reply to emails
Frequent
Use hands and fingers to handle, control or feel objects tools or controls
Frequent
Repeat the same movements when entering data
Frequent
See details of objects that are less than a few feet away
Frequent
Speak clearly so listeners can understand
Frequent
Understand the speech of another person
Frequent
Focus on one source of sound and ignore others
Frequent
Hear sounds and recognize the difference between them
Frequent
See differences between colors, shades and brightness
Frequent

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

Salary Range

$57,500.00 - $83,400.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.