Treasury Management Client Support Specialist at Banner Bank

More than 135 years ago we started with core values that never go out of style: listen learn and help businesses and individuals reach their goals. These core values shape our culture and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year. With more than $16 billion in assets and 135 branch locations throughout Washington Oregon Idaho and California we understand our role in the economy and take that responsibility addition to offering a source of capital to personal banking clients and businesses of all sizes we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.As a Treasury Management Client Support Specialist you will maintain and enhance client relationships to assist in meeting organizational and operational objectives. Provide exceptional client service training and ongoing support of Treasury Management products and services. In this role youll have the opportunity to:Assist clients with required support materials for their effective use of TM servicesAdminister client service policies and procedures. Responsible for achieving client service level standardsResponsible for client complaint resolution and proper and timely escalation of complex issuesResponsible for providing outstanding customer service to client in support of TM servicesResponsible for complying with policies procedures security requirements and government regulations Education & CertificationsAssociates Degree in a related field (an equivalent combination of education and experience may be considered)Experience2 or more years of treasury management experience or in a related client services environment requiredKnowledge Skills and AbilitiesKnowledge of delivering end-user training of Treasury Management servicesKnowledge of relevant operating systems applications and/or equipmentKnowledge of sales principles and practices to effectively support Treasury ManagementAbility to establish and maintain effective working relationships with peers clients and management. Comfortable with direct client and line partner interaction abilitiesProficient in Microsoft OfficePossess excellent written presentation and verbal communication skillsCompensation & BenefitsTargeted starting hourly range (based on experience): $24.19-$31.87Incentive potentialComprehensive employee benefits including: medical dental vision LTD STD and lifePaid vacation time sick time and 11 company paid holidays401k (with up to 4% match)Tuition reimbursementGet more information at: Employee Benefits Banner BankPlease take time to review Banner Banks Consent & Privacy notice before applying.Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship marital status age disability or protected veteran status.Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.Required Experience:IC Key Skills Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 24 - 31