Treasury Management Specialist (Contract Position) at Vericast

Key Duties/Responsibilities:Effectively manage small mid-market and large corporate complex business clients during their online banking systems upgrade or conversion from a legacy platform to a new target platform.Provide clients with efficient and effective technical support customer service and sales assistance.Deliver instructor lead virtual classroom training sessions for clients transitioning to new online banking platforms.Consults with clients and customers to identify additional needs related to the products or services.Provide contact center support for commercial bank clients across multiple delivery channels.Maintain complete and accurate records of all customer interactions as requiredSuccessfully complete initial new Digital Conversion Professional training program and all required learning and ongoing training.Provide outstanding white glove customer service to each of our top tier clients and customers.Additional tasks projects special assignments team roles on a rotating basis may be assigned at the discretion of team leader.Understand and assist customers with NACHA files.Qualifications : Experience as a Treasury Management sales resource client service/account management or product manager or experience in online banking/wire transfer conversions. Experience working with online banking treasury management systems ACH wire transfer lockbox positive pay investment sweeps and related bank services and applications with commercial corporate customers (Banking / Business experience) finance software.Provided technical assistance to clients with payment files being imported for ACH Wire and Positive Pay in various formats (NACHA delimited fixed etc.)Background in contact center environment a plus.Proven track record of exceeding expectations through superior execution and project management.Organized and conducted training sessions for companies of various sizes.Managed high profile clientele online banking data.Built and managed client information portfolios.Excellent verbal and written communication skills are a must with experience presenting/training external stakeholders.Proficiency using Microsoft SuiteMust have B2B experienceUnderstanding and experience with NACHA filesMinimum of 6 months to 5 years of experience in Treasury Management Education Required:BS in business/finance/accounting or equivalent experienceAdditional Information : Salary: $20-$40 per hour based on experience level verified. Contract positionApplications will be accepted through December 30 2025 after which the posting will be closed and no longer available for submissions.Vericast offers a generous total rewards benefits package that includes medical dental and vision coverage and a generous PTO allowance. A wide variety of additional benefits like life insurance employee assistance and pet insurance are also available not to mention smart and friendly coworkers!At Vericast we dont just accept differences - we celebrate them we support them and we thrive on them for the benefit of our employees our clients and our  an Equal Opportunity Employer Vericast considers applicants for all positions without regard to race color creed religion national origin or ancestry sex sexual orientation gender identity age disability genetic information veteran status or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at . EEO is the law. To review your rights under Equal Employment Opportunity please visit:  Work : YesEmployment Type : Contract Key Skills General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance Experience: years Vacancy: 1