Unit Clerk - Progressive Care Unit PCU at UNC Health Care

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.Responsibilities:Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.Schedules patient discharge and post-discharge consultations.Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists.Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed.Monitors patients as warrantedand escalates to clinical staff when appropriate.Organizes patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer.Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist. Adheres to documented policies and processes as well as performing other related duties as assigned.PARDEEOther information:RequiredAssociate's Degree or an equivalent combination of experience and educationExperience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.PreferredExperience working with an electronic medical recordkeeping (EMR) system such as EPICExperience working in a hospital setting.01.6300.2500Job DetailsLegal Employer: Pardee - HCHCEntity: Pardee UNC Health CareOrganization Unit: Progressive Care Unit Work Type: Full TimeStandard Hours Per Week: 40.00Work Assignment Type: OnsiteWork Schedule: Evening JobLocation of Job: PARDEEHOSPExempt From Overtime: Exempt: No