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Universal Banker at Farmers National Bank of Canfield
Farmers National Bank of Canfield
Emlenton, PA
Administration
Posted 0 days ago
Job Description
DescriptionResponsible for opening, maintaining and closing various types of Bank accounts in an efficient and professional manner, as well as generating referrals (for new business opportunities), processing teller transactions and assisting other tellers on sales and referral techniques and opportunities, and providing excellent customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES:Run a teller cash drawer to cover the daily needs of the branch staffing modelExercise authority to sign official checks, not to exceed $50,000 and complete teller overridesAccept and process the following transactions: savings, checking, and holiday savings accounts, loan payments, safe deposit box rental payments, tax deposits, and any withdrawalsAccept checks for cashing according to FNB check handling proceduresSell money orders, official checks, and collect fees which may applyEnsure each teller balances daily, provide assistance to locate differences, ensure all differences are properly initialed and, if required, reported to the manager immediatelyWillingness to create a work environment conducive to superior customer service and teamworkEnsure the appearance of the teller area and personnel are organized and professional in accordance with bank policy, including dress code and cell phone usage policyEnsure vault cash is handled under dual control to include vault transactions, cash order and shipments, audits and the proper strapping and dating of currency denominations from tellers to Federal ReserveEnsure all negotiable instruments, safe deposit box records, and confidential records in the work area are properly secured each day. Assist customers with safe deposit box rentals in accordance with the FNB safe deposit box manualResponsible for ensuring dual control policies are known and followed by all staff members wherever dual control procedures are in placeAuthority to open and close the branch following proper security proceduresStrong knowledge of daily branch, vault, and ATM operationsAchieve personal/ individual daily sales referral goals in addition to assisting/coaching tellers to meet their individual daily sales referral goalsCoordinate with branch manager regarding sales and service operations as neededUse effective communication skills in order to educate staff on changes in policy or new policies, procedures, and product knowledgeExercise sound judgment in resolving client and/or employee issuesMaintain a strong knowledge of bank products and services and recognize opportunities to cross-sell bank products and servicesMake outbound sales calls to current and prospective clientsOpen new accounts, complete account maintenance, cross-sell products and discuss services availablePrepare new account documents accurately and in a timely mannerServe as a Notary if properly credentialedEffectively complete all operational duties required on a weekly, monthly, and quarterly basis in accordance to bank policyComplete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.Regular, predictable attendance is an essential requirement of this positionComplete all other duties as assignedEDUCATION AND/OR EXPERIENCE:High School diploma or General Education degree (GED)Minimum of one (1) year retail banking experience to include cash handling Previous supervisory and sales experience are highly preferredOTHER SKILLS AND ABILITIES:An above average teller with the ability to accept/give instructions, reasoning and problem-solving skills, and the desire to oversee and assist othersAbility to prepare a cash order/manifestE-Verify is used to confirm the identity and employment eligibility of all newly hired employees.Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteranQualificationsEducationHigh School (required)SkillsSales Experience (required)Cash Handling (required)Customer Service (required)Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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