Universal Banker (Olney Branch) at Atlantic Union Bank Careers

The position is an all-encompassing role which requires the teammate to deliver best in class customer experience sales/service solutions as well as handle teller transactions. The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Banks products and services.Position AccountabilitiesCreate customer loyalty through needs based conversations in order to deliver a differentiated customer experienceDevelop and maintain knowledge of bank products services including other lines of businessProficiency in digital channel technology and ability to educate customers (e.g. Zoom Appointment Scheduler Tool Docu Sign GRO Online Banking Mobile Banking ATM Banking)Drive proactive sales conversations through internal and external interactions including outbound calling service to sales teller interactions and appointment settingAcquire new customers through prospecting efforts while maintaining and deepening existing customer relationshipsStrong individual sales/referral skills to identify and close sales opportunities to contribute to personal and branch sales goalsPromote the branchs overall growth through the development and retention of new and existing customersPartner with other lines of business in order to identify/refer customer needs (e.g. Mortgage Investments Business Banking Commercial Banking Merchant Services Treasury Management)Uncover and provide solutions for lending needsServe as a contact for customer problem resolution regarding deposit credit and other products and servicesReview individual performance via scorecard and other resources and make necessary adjustments to meet sales performance goalsPerform teller functions and cash transactionsBalance cash each dayAdhere to all applicable laws and regulations governing bank operations including compliance with Atlantic Union Bankshares BSA/AML Policy and Procedures.Manage risk through adherence to all policies and procedures demonstrating sound judgement within established limitsPerform complex branch operational duties as assignedEnsure that all required training is successfully completedOther duties as assignedOrganizational RelationshipThis position reports to the assigned leader of the branch.Position QualificationsEducation & ExperiencePossess or be able to obtain an NMLS registrationHigh school diploma or equivalent required associates degree preferredMinimum of 1 year experience in banking or financial services preferredMinimum of 1 year developing customer relationships achieving sales/production goals and building referral sources preferredPrevious cash handling experience preferredTeller experience strongly preferredCustomer service experience requiredLending experience preferredKnowledge & SkillsExcellent customer service skillsExcellent oral and written communication skillsAbility to exercise sound business judgmentProficient computer skillsAbility to handle multiple tasks with attention to detailsFlexible able to adapt to changeShifts may vary for each position offering depending on business needAble to stand for extended periods of time and lift objects up to 30 poundsSalary offered will be based on several factors including but not limited to education work experience certifications etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting are currently offering an annual salary range between $45000.00 and $48000.00.We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Key Skills Sales Experience,Presentation Skills,Financial Services,Customer Service,Financial Acumen,Fraud,Math,Military Experience,Banking,Upselling,Cash Handling,RMF Employment Type : Full-Time Department / Functional Area: Retail Experience: years Vacancy: 1 Monthly Salary Salary: 45000 - 48000