UXUI Designer with AI Chatbot Conversation at JS Consulting

Job Title: UX/UI Designer with AI Chatbot Location: Hybrid Hartford Connecticut (Local OR Relocation) Duration: 06 months Interview: 1 Video interviews Visa: USC AND GREEN CARD Only Position Summary Client is seeking a User Experience (UX)/User Interface (UI) AI Chatbot Conversation Designer to drive the overall user experience for a Conversational AI platform. You will drive the end-to-end user experience for a next-generation Conversational AI platform designed to support members and providers by accessing timely accurate health insurance answers across digital channels. In this role you will be responsible for creating dialog and conversational flows to deliver superior user experience. You will collaborate with product technical business analysts and engineering teams to define requirements influence features and ensure scalable user-centric solutions. Key Responsibilities Design and optimize conversational experiences via content creation wireframes mockups prototypes written requirements and usability documentation. Lead engagement with business stakeholders to frame problems prioritize and scope design efforts. Navigate a fast-paced matrixed environment across multiple business lines and functional areas fostering a culture of proactive collaboration. Ensure clarity empathy compliance accessibility and inclusivity in all scripts and designs. Required Qualifications 3 years experience in conversational design in contact centers or enterprise virtual assistants for heavily regulated industries (i.e. Healthcare Banking Insurance) 3 years experience with dialog flow products - Miro LucidChart Visio etc 2 years experience designing multi-channel customer-centered experiences. Bachelors degree in human-computer interaction (HCI) business technology or design program or direct and applicable work experience Familiarity with natural language processing (NLP) and LLM-based design principles Exceptional communication/presentation skills (verbal and written) storytelling and documentation skills. Should have a high degree of comfort speaking with internal stakeholders. Preferred Qualifications Masters degree in business technology linguistics human computer interaction or similar program Experience with Visual Design for chatbots Experience with scaled agile (SAFe) methodology Experience with prompt engineering principles and ability to write clear context-rich prompts Understanding of agentic AI concepts and multi-agent orchestration Understanding of AI safety guardrails and compliance requirements in healthcare Health Insurance experience a plus Prior design experience from a leading brand recognized by customers for experience. Education Bachelors degree in UX Design Human-Computer Interaction Linguistics or related field. Key Skills CSS,InVision,HTML5,Ux,Usability,Wireframing,Fireworks,UI,Adobe Photoshop,Adobe Illustrator,Responsive Web Design,Sketch Employment Type : Full Time Experience: years Vacancy: 1