VA School Certifying Official, Part-Time at InsideHigherEd

Job Title: VA School Certifying Official, Part-Time Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Part-Time Job ID: 292531 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.Job Summary Responsible for certifying the enrollment of Veteran Administration (VA) students and/or their dependents at KSU to the VA. Provides counseling and guidance to students, parents, advisors, and other campus constituents across campus on various registrar policies and procedures. Assists with the administering registrar processes.Responsibilities KEY RESPONSIBILITIES:1. Monitors academic progress of VA students throughout each semester and updates VA as necessary2. Maintains required records and documentation of all VA certifications3. Advises students on procedures regarding benefits4. Provides customer service to students who have questions regarding VA educational benefits and proactively solve issues that arise regarding benefits5. Periodically sends email updates to students reminding them of VA policies and procedures and counsel and advise new and continuing VA students regarding benefits and course selection using DegreeWorks and Owl Express6. Collaborates with other KSU Departments and the VA7. Communicates with the Bursar¿s Office on students¿ benefits and ensure they are being processed in a timely manner8. Serves as liaison between Bursar and VA, work with Bursar to settle old debts, work with Veteran Readiness and Employment Counselors and provide required information on Chapter 31 students9. Communicates with the VA on students¿ benefits and partners with the Military and Veteran Services Office10. Refers students to the Tuition Classification office to validate if veterans are eligible for in-state tuition11. Updates the Enrollment Manager System or similar system by inputting new terms each semester12. Files required documentation with State Approving Agency to ensure that KSU programs of study are approved for certification13. Serves on the front counter providing customer service to all students as neededRequired Qualifications Educational RequirementsBachelor's degree from an accredited institution of higher education.Required ExperienceOne (1) year of relevant experience.Preferred Qualifications Preferred Educational QualificationsAn advanced degree from an accredited institution of higher education in a related fieldPreferred ExperiencePrevious experience working in a Registrar¿s office at an institution of higher educationWorking and tested knowledge of Banner (Ellucian) and DegreeWorks or similar student information systems and Enrollment ManagerProposed Salary The budgeted range for this position is $20.11 to $24.00 per hour and anticipated to be on average 30 hours per week. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more!Visit- https://hr.kennesaw.edu/benefits/index.phpKnowledge, Skills, & Abilities ABILITIESAble to work productively in a fast-paced environmentAble to work independently with minimum supervisionAble to facilitate and foster effective working relationshipsAble to maintain confidentiality and diffuse difficult and emotional situationsAble to handle multiple tasks or projects at one time while meeting assigned deadlinesKNOWLEDGEKeeps abreast on changing rules within the VA and how they affect KSU students as well as attend conferencesSKILLSExcellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skillsHigh level analytical skillsHigh aptitude to comprehend and grasp information quicklyProficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Ellucian Banner and DegreeWorks)High standards of ethics, honesty, integrity, and confidentialityStrong attention to detail and follow-up skillsStrong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected] Information This is not a supervisory position.This position does not have financial responsibilities.This position will not be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the timeThis position does not require security clearance.Background Check Standard EnhancedEducationPer the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screeningresults which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf