Value Realization Lead, AI Deployment and Adoption at OpenAI

About the TeamThe AI Deployment and Adoption team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable organization wide impact. We partner closely with Sales Product Solutions Architecture and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.About the RoleWe are hiring a Value Realization Lead to own the definition tracking and achievement of business outcomes across our enterprise education and government customers. You will lead this important initiative and help our customers and internal teams create financial and operational assets that show proof of value of how OpenAI transforms workflows and productivity. You will build business case assets calculators and validate outcomes through launch adoption and expansion.Your success will be measured by how quickly GTM customers realize value at scale how clearly results are quantified for executives and how frequently proven outcomes drive additional adoption.This role is based in San Francisco HQ in the United States.In this Role You WillCreate the strategy of how we take our value realization program to the next level across all our productsCreate and maintain standardized ROI and TCO calculators for internal and customer use and codify value frameworks and reusable assets that scale globally across GTMDesign value realization plans that guide activation workflow integration and change managementCreate a structured value discovery process to identify high impact use cases and define measurable business outcomesPublish value reports that quantify results and strengthen relationships with C level sponsorsEstablish and maintain baselines KPIs and dashboards that track value deliveryBuild value hypotheses and business cases that support customer alignment and investment decisionsDevelop clear value storytelling for executives that highlights financial and productivity outcomesPartner with Account Directors and our post-sale teams to influence sales renewals and expansion strategyProvide thought leadership on AI driven business transformation and evolving customer value patternsYou Will Thrive in this Role If YouBring 8 years of experience creating and scaling value realization/consulting/engineering teams or a similar roleHave strong financial analysis skills and experience presenting quantified value to executives with experience with enterprise telemetry KPI tracking or productivity measurementExperience with large scale AI cloud or digital transformation programsCommunicate with clarity and confidence with both technical and business stakeholdersCan translate AI capabilities into financial impact and workforce transformation narrativesEnjoy managing multiple complex customers at once and driving toward clear resultsShow humility curiosity and a desire to help customers succeedOperate with high ownership and urgencyAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic. For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Key Skills Jenkins,Python,Active Directory,VMware,Engineering,Tcp/IP,Deskstops,OS,Windows,Database,Linux,Java,Troubleshoot,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1