Vendor Management Specialist at InnoSoul, Inc.

Job ID: IA-785847 () Hybrid/Local Vendor Management Specialist with tracking SLAs/KPIs/risk metrics cybersecurity data privacy accessibility Financial/Risk/Change Management experience Location: Des Moines IA (DHS-IMHI: Department of Human Services) Duration: 6 Months THIS IS A HYBRID POSITION THAT REQUIRES THE RESOURCE TO BE ONSITE ON WEDNESDAYS. SUBMIT LOCAL/REGIONAL RESOURCES WHO CAN BE ONSITE EACH WEDNESDAY. Skills: Manage vendor relationships for software hardware cloud services and IT consulting engagements. Required 3 Years Experience tracking SLAs KPIs and risk metrics; initiating corrective actions for underperformance. Required 3 Years Knowledge of IT procurement standards including cybersecurity data privacy and accessibility. Required 3 Years Ability to develop and maintain a st*gic vendor portfolio aligned with the agencys IT roadmap Required 3 Years Conduct market research to identify emerging technologies and qualified vendors. Required 3 Years Benchmark vendor pricing and service levels against industry standards to ensure value for money. Required 3 Years Job Description: The Division of Information Technology (DoIT) provides adaptable secure and cost-effective technology services and solutions for the Department of Management (DOM) and its partners. DoIT manages all State of Iowa Executive Branch IT assets projects and resources delivering high-value technology and expertise to support Iowas citizens and families. This position will play a key role in managing IT vendor relationships ensuring contract compliance and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management contract oversight and risk mitigation. Minimum Qualification: Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience. Duties and Responsibilities IT Vendor Relationship Management Develop and maintain strong relationships with key IT vendors and service providers. Serve as the escalation point for vendor-related issues and disputes. Facilitate regular vendor performance and business reviews. IT Agreement & SLA Oversight Oversee negotiation execution and renewal of IT Statements of Work (SOWs). Ensure alignment with legal financial and operational standards. Monitor compliance with SLAs KPIs and contractual obligations. Collabo* with legal and procurement teams to ensure enforceable and favorable contract terms. IT Financial & Risk Management Track vendor spend and ensure alignment with IT budgets and forecasts. Identify and manage vendor-related risks including cybersecurity data privacy and operational continuity. Support audits and compliance initiatives related to vendor engagements. Change and Issue Management Log and track vendor-related issues escalations and change requests. Coordinate resolution of service disruptions or contract disputes. Document change control approvals for IT services or infrastructure. Stakeholder Communication Schedule and document vendor meetings demos and onboarding sessions. Communicate vendor updates risks and contract changes to stakeholders. Other duties as assigned. innoSoul Inc. is an Information Technology company and offers technology solutions in various platforms to different business domains. More specifically business solutions for Application Development System integration network or software installation support Custom Web Development Hosting solutions. Our value-added solutions leverage technology to enhance business performance increase productivity and secure data. Key Skills General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance Employment Type : Full Time Experience: years Vacancy: 1