Veterinary Client Service Representative- Evenings at MedVet

DescriptionMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients as well as your teammates.We are looking for: Client Service Representative (CSR)Schedule: Wednesday-Friday 4p-1a every other weekend 2p-2aOur Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization services veterinary terminology medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure. What youll do:Greet and check-in clientsAnswer telephones and transfer callsEscort clients and their pets to exam roomsManage medical records charts reports and correspondenceDiscuss payment options and process paymentsMaintain a neat and clean lobbyWho you are:Ability to remain composed in stressful and emotional situationsExcellent verbal and written communication skillsExcellent client service skills and phone etiquetteAttention to detail self-motivated and the ability to work successfully as part of a team and autonomouslySense of urgency within a fast-paced environmentSome flexibility with work hours and able to work additional hours when necessaryCritical thinking skills and ability to anticipate needs inter & intra-departmentallyGeneral computer competency required including Microsoft Word and ExcelPrevious experience in veterinary setting (preferred)Perks and Benefits include:Strong career growth and personal development opportunitiesComprehensive Health BenefitsVision and DentalHSA FSA and Independent Care Spending401k with Employer MatchPaid Time Off (PTO) Shift Differentials and On-callPayUniform AllowanceEmployee Pet Discounts and Pet InsuranceElective Short-Term Disability Life and Accident Insurance and company paid Long Term DisabilityContinuing Education Opportunities and Assistance ProgramCome as you an equal opportunity employer. We are also a drug-free organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.MedVetdoes not accept unsolicited resumes from third-party recruiters.Required Experience:Unclear Seniority Key Skills Bidding,Apprentice,Bricklayer,Airport,Jni,Airlines Employment Type : Full-Time Department / Functional Area: Client Services Experience: years Vacancy: 1