Veterinary Customer Service Representative West Hollywood at Modern Animal

Modern Animal has a mission to better the lives of animals by building a place thats better for all of us who love them. We care deeply about the profession and we are looking for a skilled Veterinary Customer Service Representative known internally as Hosts to join our team!Hosts Whats a host At Modern Animal hosts are often the first point of contact and work closely with both our veterinary team and clients to deliver a phenomenal experience to both parties.What the job entails:Facilitating member appointmentsWorking closely with technologyActing as a liaison between our in clinic team and our clientsEnsuring clinic cleanlinessStaying active to include moving and lifting packages of varying weightPartnering with Modern Animals marketing team to implement local marketing efforts including but not limited to flyering facilitating local partnerships and representing Modern Animal at community eventsActing as a Modern Animal brand ambassador effectively communicating our brand and offering to potential members and partnersIdentifying local marketing opportunities to drive regional membership growthLiving and modeling the Modern Animal cultural vision by encouraging work/life balance self-compassion and a blame- and judgement-free work environmentWhy youd be a great fit:Exceptional verbal and written communication skillsPassion for customer serviceStrong work ethic with an emphasis on organizationAdaptability and open-mindednessTeam player mentality and a friendly dispositionAbility to anticipate the needs of veterinarians and paraprofessionalsWillingness to grow and adaptInclination to embrace change and work together to build an optimal solution for allWhat you can expect from us:Excellent medical vision & dental coverage with various options to choose from401k savings plan with a company matchFlexible time off & paid parental leaveFree membership to Modern Animal for your pets and discounts on extra servicesContinuing education allowanceUniform allowanceAccess to behavioral and mental health services through Spring HealthA collaborative team who has your back and will welcome you as part of our packThe pay range for this position is $19 - $21 per hour; however base pay offered may vary depending on job-related knowledge skills and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Hourly Experience: years Vacancy: 1 Hourly Salary Salary: 19 - 21