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JPMorganChase

Vice President, Chase Home Lending Competitor Intelligence at JPMorganChase

JPMorganChase Jacksonville, FL

Job Description

DescriptionThe Chase Home Lending Product Innovation and Insights team provides strategic vision informed by customer insights to support product development and process innovation enhancements with the goal of building a transformational experience for Chase Home Lending customers.As Vice President Chase Home Lending Competitor Intelligence you will have the opportunity to lead our competitor intelligence program set its strategic direction and deliver high-impact insights that inform business decisions. You will leverage analytics the Klue third-party platform and research methodologies to provide a comprehensive view of the competitor landscape. Drawing on deep experiences in home lending and/or competitor intelligence you will bring strategic thinking and partnership skills to deliver timely relevant and actionable competitor intelligence for our Home Lending business. You will collaborate with partners across the business to produce competitor intelligence that supports proposals policies and processes improving customer experience and driving business growth.Job responsibilitiesDevelop and execute a comprehensive competitor intelligence strategy for Home Lending Originations and ServicingManage relationships with third-party providers of competitor intelligence information and oversee vendor management for the Klue platform.Curate analyze and synthesize competitor intelligence from a variety of sourcesincluding market trends competitor activities and regulatory changesto produce actionable insightsProvide regular and ad-hoc research support to Home Lending business partners tailoring communication and insights to meet the needs of cross-functional teams and senior leadershipPrepare and deliver executive-level presentations and reports that clearly communicate findings and strategic recommendationsContinuously evaluate and enhance intelligence processes tools and methodologies to ensure best-in-class capabilitiesIdentify and assess competitor risks and opportunities providing strategic recommendations to inform business decisions and facilitate growthRequired qualifications capabilities and skills6 years of experience in mortgage origination (Sales Underwriting Operations) or related home lending product roles; experience in consulting strategy or competitor intelligenceBachelors degree or equivalent industry experienceStrong strategic thinking and business acumen with a track record of translating insights into actionable recommendations.Proven ability to structure prioritize and solve complex problems using a variety of analytical tools and methodologiesExceptional interpersonal influencing and listening skills; able to achieve goals through collaboration in a matrixed environment without direct authorityOutstanding verbal and written communication skills including experience preparing and confidently delivering executive-level presentations and reports to senior leadership.Demonstrated ability to monitor industry trends and competitor strategies to inform business decisions and address industry challengesPreferred qualifications capabilities and skillsDemonstrated personal initiative and entrepreneurial leadership with a track record of setting and achieving challenging goalsProactive in identifying opportunities and process improvements taking early action to address business needsOpenness to an environment of active developmental feedback from peers and managers with a commitment to continuous learning and improvementStrong conflict resolution negotiation and influencing skills with the ability to build consensus and facilitate results in a collaborative environmentAbility to adapt quickly and shift focus to support high-priority initiatives ensuring work is re-prioritized as business needs change.Required Experience:Exec Key Skills Change Management,Financial Services,Growing Experience,Managed Care,Management Experience,Analysis Skills,Senior Leadership,Performance Management,Process Management,Leadership Experience,negotiation,Analytics Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 114000 - 182000

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