Vice President, Operations at Cartwheel

Join Cartwheel to help tackle the student mental health crisis!Cartwheel is the trusted mental health partner to K12 schools students and 3 years Cartwheel has become the nations largest provider of mental health services in collaboration with schools serving more than 325 school districts in 16 states. We see our role as partnering with parents and school staff to ensure:Earlier interventionHigher student and family engagement in careBetter coordination among the trusted adults in a students lifeImproved health and educational outcomesCost-effective and affordable careComing off of a strong Series B fundraise and backed by top investors including A Street Ventures Menlo Ventures Reach Capital and General Catalyst Cartwheel is expanding significantly in 2026 to serve hundreds more school districts and hundreds of thousands of students and shouldnt just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life theyre excited to live. If you join Cartwheel youll help make this vision a reality for millions of students across the countryLOCATION:US Remote with preference for candidates based in Boston or in the NortheastTravel required for in-person quarterly planning with Senior Leadership Team and occasional in-person working sessionsREPORTS TO: Daniel Tartakovsky Co-Founder and Chief Operating OfficerCOMPENSATION: $225K-$285K cash compensation and meaningful equity stake in the company depending on past experienceABOUT THE ROLEAs Cartwheels Vice President Operations your responsibilities will include:Being the P&L owner for all of Cartwheels mature markets accountable for achieving and reporting on revenue margin and quality targets by stateManaging and ensuring strong performance across Operations team (currently 35 FTEs across Care Ops Health Plan Ops and Revenue Cycle Management)Being accountable for key operational metrics including:Time to care: ensuring families referred to Cartwheel access services quicklyConversion to care: ensuring families referred to Cartwheel engage in servicesCare revenue:grow total revenue from care deliveryCare margin: increase insurance revenue and lower cost per sessionCollections:achieve gross and net revenue collections targetsPayer contracting and credentialing: ensure clinicians are enrolled with payers quickly accurately and efficientlyTeam engagement:maintain strong team engagement and performanceServing as a member of Cartwheels Senior Leadership Team (SLT)SLT is the key strategy-setting and operating body at Cartwheel accountable for developing company goals making key strategic decisions championing Cartwheels values and ensuring excellent delivery against goalsPartnering cross-functionally: With our Clinical People and Finance leaders to achieve high quality scalable efficient service deliveryWith our R&D/Technology teams to improve our product systems and tools including continuing deployment of AI agents across OperationsWith our go-to-market teams including Sales Success Marketing and Government Affairs to ensure that our operations support new sales and customer retention goalsWHO YOU AREPassionate about youth mental health and about partnering with schools to meet the mental health needs of students10 years healthcare operations experience in fast-paced environments with venture-backed startup experience at growth stages strongly preferredExperience with meaningful P&L ownershipExperience partnering with clinical teams and building multi-state clinical operationsExperience managing or working closely with Revenue Cycle Management teamsProven experience managing large and dynamic teams including managing people managers.Highly analytical structured thinker with strong written and verbal communication skillsData-driven operator with strong technical skills. Highly proficient at defining metrics and getting the data you need to understand performance.Passionate about leveraging AI and automation to improve efficiency and quality of healthcare servicesWHY YOULL LOVE CARTWHEELOur hope is that Cartwheel will be your best career decision! In addition to tackling one of the biggest challenges of our time at a company well-positioned to do so youll have:Mission-oriented and inclusive colleagues who will go to bat for youCompetitive compensation and benefitsMeaningful equity ownership stake in CartwheelGenerous PPO medical vision dental and ortho coverageUnlimited/flexible PTO plus federal holidaysPaid parental leave401K with employer matchCartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. Were committed to equal employment opportunity regardless of race color religion ancestry national origin gender sexual orientation disability status or veteran status.We participate in E-Verify. Please be prepared to provide acceptable documentation to verify your identity and work authorizationNote: Please do not contact our Care Provider or Patient Services lines regarding job postings or application status. These teams support our patients and families and are not involved in the hiring process. For all recruitment-related questions please email Required Experience:Exec Key Skills Economics,Internal Audit,SQL,Risk Management,Compliance,Leadership skills,Oversight,Business partner,AVP,Requlatory agencies,Finance,Accounting,Potifolio,Project Management,Operational Risk Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 225 - 285