Vino Volo Assistant General Manager Reno International Airport at Retail and Dining Positions

Your career deserves... MORE OPPORTUNITIESGreat Reasons to Work with UsCareer advancement opportunitiesFun Work EnvironmentMedical BenefitsCompany Paid Time OffPremium pay for Worked Holidays401K ProgramOn-line Learning systemAssociate recognition ProgramsMerchandise and dining discountsTransportation and parking space assistanceThe ideal candidate will have dining wine coffee marketplace and kitchen exposure with a desire to join an exciting energetic and trend setting company. This role drives the companys key performance metrics by delivering an exceptional customer store experience through the associates they manage. This restaurant is located within the airport.The Assistant Manager is truly a partner as they invest in the restaurant for which they are ultimately responsible. Leading an on-trend national brand you will create and deliver first-class experiences for the traveling public. You demonstrate a passion for the Guests overall experience through the selection development and motivation of associates. Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff.DUTIES AND RESPONSIBILITIESRequire that you embody a positive company image by providing courteous friendly and efficient service to customers and team members at all times. We invite you to embrace our family culture by following the Vino Volo core values: Be Extraordinary Cultivate Community Plant and Grow and Share the Wine.The Assistant Manager will provide 100% support and commitment to achieving the companys strategic goals including profitable growth guest satisfaction and associate engagement. You would be responsible for ensuring that their team surprises and delights Vino Volo customers through sophisticated customer service and wine expertise at the tasting bar in the tasting lounge or in the retail section of the restaurant. You would strives to develop and mentor your team acting as a role model and a teacher. The primary goals of the Assistant Manager are to lead and coach his or her team to 1) impress customers with the quality of the Vino Volo experience; and 2) sell flights glasses food pairings and retail bottles of wine to these same customers.Functions include but are not limited to the following areas:PeopleBuild a great workplace for strong performers by promoting and driving an engaged workforce career development and learning.Must love and support your TEAM!Deliver and coach employees to charm and captivate customers with a service level they have never-before experienced at an airport and rarely ever encountered at stores or wine bars outside the airportInspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your location ensuring upward mobility for high performing team members.Consistently recognize team members when they excel. Ensure that a coaching culture thrives holding direct reports accountable to all policies and standard operating procedures using the progressive discipline process when performance expectations are not met.Source high potential candidates using variety of recruiting avenues. Ensure each candidate is screened using approved interview guides.Ensure all direct reports complete all compliance based and brand specific training by the due date.Set clear performance goals and expectations for your team that meet Vino Volos approach to wine service and sales. Following up consistently providing feedback on an ongoing basis.Ensure performance evaluations and disciplinary actions are delivered on a timely basis.Be a visible presence. Available to members of the team guests and airport partners. Monitor the performance of your team and operational systems.Verify that all nightly weekly and monthly closing procedures are completed accurately including paperwork time adjustments and voucher and invoice data entry.Creating and printing daily menus organizing flights of the day and generally managing the offering of the customer in accordance with Company standardsProfitable GrowthDrive top line sales and profitabilityAnalyze financial data on a daily basis and take appropriate action to maintain profitability.Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals as a percentage of sales must be achieved.Maintain an acceptable food cost percentage by oversight food and beverage purchasing quality and cost control.Ensure all recipe and portioning standards are being followed to minimize costs.Monitor supply purchases utility usage and miscellaneous expenditures making adjustments as necessary to ensure profitability.Ensure personnel/payroll related administrative duties are completed accurately on time and following company policies and procedures.Review financial information frequently with your team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Innovation Identify opportunities and solve them.Must have a thorough understanding of all hardware and software systems that are used. This includes inventory purchasing forecasting scheduling and time keeping email and electronic filing systems.Demonstrate the ability to adapt and adjust readily to fast-moving ever-changing circumstances and utilize problem-solving skills and resourcefulness to solve situations.In response to key observations you must be innovative and collaborative in driving departmental success.ProductivityMaximize resources to improve process and grow the business.Exhibit efficiency in completing job requirements through working with a sense of urgency consolidating tasks delegating and empowering others while managing their efforts.Self-driven work independently and always do the right thing even when nobody is looking.Ensure compliance with operational standards company policies federal/state/local laws and ordinances.Must be able to sustain performance under conditions of stresssuch as tight deadlines and detailed questioning.Effective CommunicationDevelop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.Role model and provide accessibility to all staff for open communication leadership direction and motivation.Open-minded to feedback.Must have sufficient self-confidence poise charisma and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.Must demonstrate the ability to be a team player and quick learner in a dynamic fast-paced environment with varying levels of patrons and team members present.Must exhibit leadership courage and the ability to coach up as well as coach direct reports.Education and Experience Requirements:Five or more years as a Manager or Supervisor of a well-respected full-service restaurant F&B Manager at full-service hotel or equivalent position in the hospitality industry; andStrong foundation in wine fundamentals. Two or more years performing in some aspect of the wine industry preferred but not required. Examples include wine distribution fine dining wine retail or wine productionA four-year college degree is preferred and two years of college education is required.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offPaid trainingVision insuranceShift:10 hour shiftApplication Question(s):This position requires airport clearance to include an FBI fingerprinted background check do you have any questions about thisEducation:Associate (Required)Experience:Restaurant management: 5 years (Required)Work Location: In personRequired Experience:Director Key Skills Daily management,airfield operations,Computer Operation,Management Experience,Quality Audits,Federal Aviation Regulations,Event Marketing,Project Management Software,Team Management,Economic Development,Supervising Experience,Aviation Experience Employment Type : Full-Time Experience: years Vacancy: 1