VIP Host at Hampton House - Dallas

The VIP Host at Hampton House is the first and last point of contact for our members and guests. Professional, approachable, and detail-oriented, the VIP Host ensures smooth arrivals, organized seating, and consistent hospitality throughout the night. This role requires strong communication, discretion with high-profile clientele, and the ability to coordinate seamlessly with the Hampton House team to deliver a polished and memorable nightlife experience.Core ValuesFind a Way – Deliver the best solution for every guest and team member.Positive Passion – Lead with optimism and enthusiasm.Hospitality Excellence – Anticipate, exceed, and personalize the experience for every guest.Respect and Care – Foster a safe, inclusive, and welcoming environment.Always Teaching, Always Learning – Share knowledge, build others up, and stay adaptable.Essential FunctionsServe as the first and last point of contact for Hampton House guests.Manage guest lists, VIP tables, reservations, and walk-ins with precision.Recognize and warmly welcome frequent members, tastemakers, and VIPs.Anticipate and accommodate guest preferences, restrictions, and special requests.Read the flow of the room and adjust pace, tone, and presence to match the energy of the night.Coordinate with management, bartenders, servers, and security for seamless execution.Clearly communicate wait times, seating updates, and VIP placements.Lead host stand operations, train and guide new hosts, and delegate responsibilities effectively.Maintain accurate guest notes and records in OpenTable and internal systems.Assist with bottle presentations, specialty setups, and peak-hour flow as needed.Atmosphere and PresenceBring energy, professionalism, and composure every night.Maintain Hampton House’s elevated aesthetic in tone, dress, and demeanor.Balance approachability with discretion when serving high-profile clientele.Set the tone for guest interactions by creating a polished, welcoming first impression.Team CollaborationAct as a liaison between management, floor staff, and security.Ensure smooth communication during peak hours and special events.Anticipate team needs and support flow by stepping in as required.Share VIP updates and guest insights during pre-shift meetings.Desired Qualifications2–3 years of hospitality or nightlife experience (VIP hosting preferred).Proven ability to thrive in high-energy, fast-paced environments.Strong organizational, multitasking, and leadership skills.Excellent verbal communication; bilingual (English/Spanish) a plus.Familiarity with upscale dining, cocktails, and nightlife trends.Experience with OpenTable or similar guest management platforms.Professional presence aligned with Hampton House standards.RequirementsMinimum 21 years of age.Ability to remain poised and composed in high-volume environments.Availability for late nights, weekends, and holidays.Able to stand/walk for long shifts; occasional lifting up to 25 lbs.CompensationThis role operates under Hampton House’s Service Charge pay model. A set service charge is automatically added to guest checks and distributed among eligible front-of-house team members, supporting consistent, commission-based earnings and qualifying for the 7(i) overtime exemption.