VMS Community Manager at ACLU

ABOUT THE JOBThe ACLU seeks a full-time term-limited position of VMS Community Manager in the National Political Advocacy Department of the ACLUs National office in Washington DC or New York. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a three-year term-limited position.The National Political Advocacy Department builds power to achieve an accountable representative democracy. We have ambitious goals across Reproductive Freedom Democracy and Voting Rights Systemic Equality Immigration Trans Justice Criminal Justice and other core issues in order to protect and expand civil rights and civil liberties and advance the freedom equality ability to prosper and humanity of all People.Our department conducts analysis develops policy crafts world class campaigns and situates the ACLU to have impact across legislative administrative and electoral levers. We are policy experts lawyers community organizers lobbyists campaign strategists electoral specialists program managers and more. We partner across the ACLU to drive national efforts and support and amplify the priorities of our affiliates. We work to center principles of equity diversity inclusion and belonging in our approach.This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).WHAT YOULL DOThe VMS Community Manager will report to the VMS Data Director and will be responsible for supporting the ACLUs VMS and voter file platforms.YOUR DAY TO DAYAdminister aspects of the ACLUs VMS and voter file platforms including but not limited to: NGP-VAN and EveryAction. This includes monitoring the use of the systems to ensure compliance with ACLU data practicesOffer thoughtful and speedy data and technology support to diverse teams with varying needs and levels of expertiseFunction as part of a national data team to build and maintain the shared state and national data infrastructure necessary to support organizational goalsTrack report on and disseminate analysis of program results voter contact online supporter outreach and data relevant to various aspects of our workProvide strategic guidance on the best tactics and tools to achieve goals of the programs youre assigned to supportLead on the front lines ensuring we are delivering impactful solutions to the field: setting and meeting high standards of customer support and relationship building; ensuring constituents get the most out of our suite of tools and products; crafting reporting to ensure we are building relationships and providing the highest level of constituent support and strategic guidanceDevelop and coordinate long-term plans and process improvements for providing services and support to campaigns for upcoming cyclesEnsure our data tools and products are documented to maximize usability and troubleshootingCoordinate communication with all stakeholders about tools services support training to various community constituenciesCollaborate on a comprehensive training program for all relevant departments to ensure effective and efficient use of VMS data tools services and technologyMaintain awareness of emerging opportunities and challenges on key policy and political trendsMaintain awareness of the work to facilitate representation of the Department internally and externallyExercise independent judgment to solve problems and determine creative solutionsDemonstrate an ability to be flexible and adjust priorities as necessary in order to adapt to changing external environmentEngage in special projects and other duties as assignedThis position requires flexibility in work schedule including the ability to work nontraditional hoursFUTURE ACLUERS WILLBe committed to advancing the mission of the ACLUCenter and embed the principles of equity inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectivesBe committed to work collaboratively and respectfully toward resolving obstacles and conflictsWHAT YOULL BRINGExperience in an organizing or data management focused role for a progressive organizationAbility to communicate technical concepts to both technical and non-technical audiencesA vision for how community collaborations and strategic support coupled with resources such as tools or products provide decisive edges in the fieldAbility to remain focused and effective in a fast-paced environment with multiple competing prioritiesPassion for training documentation and knowledge/best practice sharingAbility to understand and deploy systems that are managed across multiple parts of a teamOriented towards moving fast while also maintaining a level of patience with othersStrong independent work ethic and team collaboration skillsExcellent research writing analytical and communication skillsPrevious experience using EveryAction and NGPVAN a mustPrevious experience providing support to staff and/or volunteers a plusFluency expertise and experience in multiple ACLU issue areas a plusWillingness to travelCOMPENSATIONThe ACLU is committed to equity transparency and clarity in pay. Consistent with our compensation philosophy there is a set salary for each role based on geographic work location. The annual salary for this position is $137206 (Level F) reflecting the salary of a position based in New York NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure please visit: THE ACLUFor over 100 years the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether its ending mass incarceration achieving full equality for the LGBTQ community establishing new privacy protections for our digital age or preserving the right to vote or the right to have an abortion the ACLU takes up the toughest civil liberties cases and issues to defend all people.We know that great people make a great organization. We value our people and know that what we offer is essential not just their work but to their overall well-being.At the ACLU we offer a broad range of benefits which include:Time away to focus on the things that matter with a generous paid time-off policyFocus on your well-being with comprehensive healthcare benefits (including medical dental and vision coverage parental leave gender affirming care & fertility treatment)Plan for your retirement with 401k plan and employer matchWe support employee growth and development through annual professional development funds internal professional development programs and workshopsOUR COMMITMENT TO ACCESSIBILITY EQUITY DIVERSITY & INCLUSIONAccessibility equity diversity and inclusion are core values of the ACLU and central to our work to advance liberty equality and justice for all. For us diversity equity accessibility and inclusion are not just check-the-box activities but a chance for us to make long-term meaningful change. We are a community committed to learning and growth humility and grace transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression anti-ableism and anti-racism internally as we are externally. Because whether were in the courts or in the office we believe We the People means all of us.With this commitment in mind we strongly encourage applications from all qualified individuals without regard to race color religion gender sexual orientation gender identity or expression age national origin marital status citizenship disability veteran status and record of arrest or conviction or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online please email. If you are selected for an interview you will receive additional information regarding how to request an accommodation for the interview process.The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.Required Experience:IC Key Skills English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills Employment Type : Full Time Experience: years Vacancy: 1