Volunteer Services Assistant Animal Welfare Organization at Humane Colorado

Full-timeDescriptionAre you compassionate about animals and have a desire to speak for those who cannot For over 115 years Humane Colorado has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. As the largest community-based animal welfare organization in the region we care for more than 20000 homeless pets and horses each year at our four facilities and are a national model in animal welfare. If you work well with people too join our team and help us provide that voice. Purpose of Position: Provide project and administrative support to the Volunteer Services department.ResponsibilitiesProvide general administrative support for the departmentAssist current and prospective volunteers as needed throughout the day while providing excellent customer serviceTrack volunteer apparel inventory and place apparel orders as neededPrepare and track all volunteer key cardsSupport onboarding process for prospective volunteersAssist in interviewing prospective volunteers and assigning them to areas of interestProcess and respond to prospective volunteer inquires via phone and emailAssist with department monthly reportingAssist with data entry and database clean-up effortsSend volunteer separation letters and exit surveysMonitor volunteer Facebook groupAssist with volunteer engagement efforts and eventsResolve volunteer issues as they arisePeople CarePeople are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face telephone and electronic interactions and may also include contact with the general public and business partners. Communication and contact must be clear understandable cooperative professional and respectful in all circumstances. Employees are expected to actively support a positive team environment directly address conflict and appropriately express concerns.CompetenciesCompetencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge skills abilities attitudes and actions. Additional definitions for competencies may be obtained from Human Resources.Organizational Key CompetenciesJob KnowledgeProductivity / EfficiencyQuality / ExcellenceAdapting to ChangeDependability and IntegrityPeople CarePosition Core CompetenciesFlexibility Teamwork Time Management Supervisory or Managerial ResponsibilityVolunteersTravelThis position may require travel to different work sitesCompensation: Starting at $20.80-$21.30 hourly (starting pay commensurate with market experience and equity)Schedule: This is a 30-hour per week position worked across five 6.5-hour shifts.Full-Time Benefits Please visit our website for a comprehensive list of all offered benefits.Benefits (medical dental and vision)Flexible spending accountsLife and Short-Term Disability InsurancePaid Time Off (PTO)Paid Sick TimeSabbaticalHoliday Pay401(k) with matchingEmployee discountsDiscounted Pet Insuranceand more!Work Conditions and Physical RequirementsPerforms work primarily in an office setting. Potentially prolonged periods of sitting and repetitive motion. May work in an area with high noise level. Potentially subject to animal bites and scratches. Exposure to cleaning chemicals fumes dust animal dander and feces. Occasional lifting with reasonable accommodation.We will begin reviewing applications as they are received and anticipate closing the application period on November 27 2025RequirementsPosition Qualifications Knowledge/Skills/AbilitiesExcellent organizational and planning skillsStrong written and verbal communication skillsAbility to pay close attention to detailStrong customer service skillsComputer competency in Microsoft Office programs RequiredEducation: High school diploma or equivalentWork Experience: Two years of customer service experienceDesiredAdministrative assistant experiencePrevious experience working with volunteersExperience with volunteer management softwareSalary Description$20.80-$21.30 Key Skills Fundraising,Communication skills,Physical Examinations,Hospice Care,Workers' Compensation Law,Computer Literacy,Grant Writing,Music Therapy,Memory Care,Public Speaking,Volunteer Management,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 20 - 21