VP, AI Product Management & Delivery at Lincoln Financial

VP, AI Product Management & Delivery

Lincoln Financial is building the next generation of AI powered capabilities across insurance, annuities, and retirement solutionsand we're looking for a VP, AI Products Management & Delivery to help lead that transformation. Reporting to the SVP, AI Product & Delivery, this role will define and deliver Lincoln's AI product strategy end to end. You will translate advanced AI technologies into meaningful business outcomes, partnering closely with business, technology, and risk leaders to scale responsible, compliant, and high impact AI products for our customers, advisors, and employees. This is a highly visible leadership role for a product executive who thrives at the intersection of strategy, technology, and execution in a regulated environment.

AI Product Strategy & Leadership

• Own the end to end AI product portfolio and roadmaps, aligned to Lincoln's strategic priorities across insurance and retirement.
• Identify and prioritize high value AI use cases, translating emerging capabilities (LLMs, agentic workflows, multimodal AI) into differentiated products.
• Partner with SVP of AI Product & Delivery and business segment leaders to shape long term AI vision and investment strategy.
• Lead and develop a team of AI product managers, setting a high bar for quality, impact, and execution.
• Serve as an internal and external evangelist for Lincoln's AI product vision within key business domains.

Product Delivery & Execution

• Lead agile product development in close collaboration with engineering, data science, UX, and business SMEs.
• Translate transformational business opportunities into clear product features, user stories, and acceptance criteria.
• Define, maintain and execute on multi-year product roadmaps.
• Own delivery milestones, proactively removing blockers and ensuring timely, high quality releases.
• Coordinate across business unitsincluding Annuities, Life Insurance, Retirement Plan Services, and Group Protectionto ensure domain specific alignment.

Stakeholder & Executive Engagement

• Act as the primary product liaison between business leaders, technology teams, and executive leadership.
• Communicate strategy, progress, and outcomes effectivelyfrom frontline teams to the C suite.
• Facilitate executive workshops and design thinking sessions to align on priorities and co create solutions.

Responsible AI & Governance

• Champion responsible AI practices, including explainability, fairness, bias mitigation, and data privacy.
• Partner closely with Legal, Compliance, and Risk to meet NAIC, SEC/FINRA, and internal governance standards.
• Embed ethical AI principles throughout product design, development, and deployment.

Performance & Impact

• Define and track KPIs, OKRs, and success metrics (adoption, accuracy, efficiency gains, customer satisfaction).
• Use data, experimentation, and user feedback to drive continuous improvement.
• Build business cases and ROI analyses to support executive decision making and investment.

Must Haves

• 10+ years of product management experience, including 35 years in a senior/staff PM leadership role with AI, ML, or data driven products.
• Proven success delivering AI powered products at scale (0?1 and 1?N).
• Deep experience launching AI solutions in complex, regulated environments.
• Strong working knowledge of machine learning, generative AI, NLP, and modern AI development workflows.
• Background in financial services, insurance, fintech, or similarly regulated industries.
• Exceptional ability to influence and align senior stakeholders without formal authority.
• Excellent communication skills with the ability to simplify complex technical concepts.
• Bachelor's degree in Computer Science, Business, Engineering, or a related field.

Nice to Haves

• Hands on exposure to LLMs, agentic AI, and enterprise AI platforms (e.g., Azure OpenAI, AWS Bedrock, Google Vertex AI).
• Familiarity with MLOps, model monitoring, and responsible AI frameworks.
• Product experience in life insurance, annuities, or retirement planning.
• MBA or advanced technical degree.
• Product or AI certifications (e.g., Pragmatic, AIPMM, AI/data science credentials).

Application Deadline Applications for this position will be accepted through July 15th, subject to earlier closure due to applicant volume.

What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What's in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $157,000 - $285,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.