WA Training Director at Redwood Family Care Network

Changing Lives Shaping The Future

WA Training Director Yearly Salary: $85,000.00 Job Status: Full TimeWork Base: Everett, WA Do you have a training background?Do you enjoy working with Individuals with Disabilities?We have a job for you!Helping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and needs.SAILS Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, support and advocacy for individuals in positive and life-enriching environments.SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.Benefits we Provide:•Medical, Vision and Dental Insurance•Voluntary Short-term and Long-term Disability•Employee Assistance Program (EAP)•Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance•Accrued Paid Time Off•Unlimited Peer Referral Program•On-Demand Pay •Working Advantage employee discount program•Health Savings Account (HSA)•Flexible Savings Account (FSA)•401(K)•Capella University DiscountSummary: The WA Training Director is responsible for the development, implementation, and oversight of all staff training programs across Supported Living Services (SLS), Vocational Services, and Home Care programs. This role ensures compliance with all applicable Washington State regulations, including requirements set forth by DSHS and ALTSA, while promoting high-quality, person-centered service delivery.

The WA Training Director leads training strategy, curriculum design, and instructional delivery to support Direct Support Professionals (DSPs), Home Care Aides (HCAs), and Job Coaches. This position plays a critical role in maintaining workforce competency, improving service outcomes, and ensuring staff meet certification and continuing education requirements.

This position ensures that all staff are properly trained, compliant, and equipped to deliver safe, high-quality care. The WA Training Director directly supports regulatory compliance, reduces risk, and strengthens workforce performance across programs.

DUTIES AND RESPONSIBILITIES: Responsible for performing and delivering curriculum and learning material and overseeing all operations of SAILS Washington training program as reflected by the following duties and responsibilities.

Training Program Development & Curriculum Design

• Develop, prepare, and maintain training curriculum, classroom handouts, instructional materials, aids, manuals, and training videos
• Create and update training materials to address specific operational issues, regulatory changes, and performance improvement needs
• Adjust training programs as requirements are updated, modified, or changed
• Stay current on industry trends, tools, and best practices in staff development and employment training
• Utilize platforms such as Relias (or similar systems) to maintain up-to-date continuing education (CE) content

Training Delivery & Facilitation

• Conduct New Hire Orientation and Safety Training for all applicable staff
• Maintain instructor certifications and deliver structured learning courses, including:
• Home Care Aide (HCA) Training
• Residential Core Training
• CPR / First Aid
• HIV / Bloodborne Pathogens (BBP)
• Right Response / CPI (Crisis Prevention Institute)
• Continuing Education (CE) courses
• Facilitate both in-person and virtual training sessions
• Annually train leadership staff on updated leadership development topics

Training Planning & Scheduling

• Develop and maintain an annual training schedule for each department
• Ensure training schedules are accessible to leadership via shared platforms (e.g., Google Drive)
• Coordinate training logistics across multiple programs and locations

Compliance & Regulatory Oversight

• Ensure compliance with all training requirements set by DSHS, ALTSA, DDA, and applicable governing bodies such as the Washington State Department of Health (DOH)
• Maintain all required instructor certifications and approvals
• Work with DDA and DOH to ensure curriculum and trainers are approved and compliant
• Support new accreditations and certifications by ensuring curriculum meets approval standards
• Complete and maintain all required applications, documentation, and records in accordance with contractual obligations

Training Tracking & Documentation

• Oversee and maintain employee training records and certification compliance
• Manage and monitor training systems, including Washington Training Tracker
• Communicate training compliance status to Directors and Supervisors
• Prepare and distribute training documentation to:
• Employees (for personal records)
• Accounting Department (for payroll and billing purposes)
• Administrative staff (for personnel file compliance)
• Ensure all training records are accurate, complete, and audit-ready

Leadership, Collaboration & Support

• Train, supervise, and provide peer coaching to instructors and trainers
• Assist employees in improving or enhancing job-related skills and competencies
• Attend supervisor and leadership meetings to identify training needs and gaps
• Participate in provider and stakeholder meetings when training-related topics are addressed

Quality Assurance & Continuous Improvement

• Evaluate training effectiveness through observation, feedback, and surveys
• Partner with leadership to implement training improvements based on data, audits, and performance trends
• Ensure training reflects person-centered practices, client rights, and service quality standards

Operational & Administrative Responsibilities

• Work within the Training Program budget and support cost-effective training solutions
• Maintain current knowledge of company policies and procedures and develop training as updates occur
• Ensure alignment between training practices and organizational standards

Additional Requirements

• Must be willing and able to travel to various program sites to deliver training
• Perform other duties as assigned

Travel: Travel between offices, programs, and meetings. Personal vehicle use is required; mileage is reimbursed. Out-of-state travel is typically not necessary.Required education and experience:

• Bachelor's degree in Human Services, Education, Healthcare Administration, or related field (or equivalent experience)
• Minimum of 3-5 years of experience in Supported Living, Home Care, or Vocational Services in Washington State
• Demonstrated knowledge of DSHS, ALTSA, and DDA training and compliance requirements
• Experience developing curriculum and delivering training to adult learners
• Must have fingerprints and criminal clearance prior to starting.
• Must have a driver's license and a vehicle to drive.

Licensing Requirements:•Must pass a Washington State background check•First Aid/CPR Certified (within 120 days of employment, training can be provided)•Blood Borne Pathogen (within 120 days of employment, training can be provided)•Need to obtain CPI Blue CardOngoing eligibility qualifications: •Complete and pass the background check screening upon hire and every two years thereafter, or as requested.•Maintain active NAR, CPR/First Aid, Nurse Delegation and other required certifications.•Complete a minimum of 12 hours of continuing education annually.SAILS Washington and Citizen Access Residential Resources are part of the Redwood Family Care Network family of companies. Operating in California, Washington, Arizona, and Nevada. Responsible, Compassionate & Trusted. Redwood Family Care Network's mission is to provide World Class person-centered services, support and advocacy for individuals in positive and life-enriching environments.

Providing Excellent Support and Advocacy